HOPE PEARSON
Monterey
Summary
I am a detail-oriented and highly organized person with a strong background in administrative and customer service roles. I handle multiple tasks well and adapt quickly to changing priorities. I have excellent communication skills both written and in person. I bring a positive friendly attitude and enjoy helping others, making me a dependable team player in any fast-paced environment.
Overview
3
3
years of professional experience
Work History
Client Services Manager, Leasing Division
McGrath Real-estate Agency
Brighton-Le-Sands
05.2022 - 03.2023
- Working alongside Business Develop Manager as a personal assistant
- Face to face customer service, showing clients through rental properties privately
- Meet and greet at open homes gathering potential client’s information for follow up calls with clients and the completion of signed contracts
- Process applications via internal computer system
- Liaising with photographer to organize photo shoots for rental properties
- General Admin duties including Date Entry
- Reception cover at front desk answering phones and taking rental payments
Retail Casual
Mac Cosmetics
Miranda
09.2023 - Current
- Responsible for providing excellent customer service & makeup application to clients
- Assist Customers in selecting products that suite their features while promoting the brands products and driving sales
- Achieve sale goals by engaging customers and upselling products
- Assist customers with purchase decision and complete sales
- Organization of stock ensuring products are in shade or alphabetical order ensuring a smooth sales process
Personal Assistant to Company Director
Bettoday Pty Ltd
09.2024 - Current
- Organise calendar including scheduled meetings and events ensuring timely reminders
- Coordinate Travel
- Make bookings for travel and accommodation
- Data entry
- Assist in general running of the business including managing documents and files plus Payment of company invoices
- Assist with personal tasks and errands as requested
Education
High School Graduate -
Sylvania High School
Sylvania, NSW, AustraliaSkills
- Excellent customer service skills both verbal and written
- Great organizational skills, detailed orientated with the ability to multitask and problem solve under pressure
- Passionate and enthusiastic person with a strong work ethic who can work both individually and in a team environment
- Proficient with software such as Microsoft Word, Outlook, PowerPoint, Excel and I am good with technology
Accomplishments
- Certificate of Registration
- First aid and CPR
- Completion of High School Certificate
- Multiple Merit Certificates
- Certification in mat and reformer Pilates
Hobbies
- I am passionate about health and fitness, I am a regular at both pilates and the gym, train at least 5 times a week.
- Dining out with family and friends
Affiliations
- Certificate of Registration
- First aid and CPR
- Completion of High School Certificate
- Multiple Merit Certificates
- Certification in Mat and Reformer Pilates
Timeline
Personal Assistant to Company Director
Bettoday Pty Ltd
09.2024 - Current
Retail Casual
Mac Cosmetics
09.2023 - Current
Client Services Manager, Leasing Division
McGrath Real-estate Agency
05.2022 - 03.2023
High School Graduate -
Sylvania High School
Similar Profiles
Elena DomeniciElena Domenici
Executive Assistant at McGrath Real EstateExecutive Assistant at McGrath Real Estate
Andrew McGrathAndrew McGrath
Director/Licensee in Charge at Andrew McGrath First National Real EstateDirector/Licensee in Charge at Andrew McGrath First National Real Estate
Liezel Cuizon CandolLiezel Cuizon Candol
Real Estate Administrator at Dominanta Real Estate AgencyReal Estate Administrator at Dominanta Real Estate Agency