Hope Suart
Carlton
Summary
Highly motivated, detail-oriented, and adaptable professional with a strong foundation in administrative support and a creative mindset. Experienced in managing a wide range of office operations including scheduling, document management, procurement, and executive assistance. Proven ability to handle sensitive information with discretion, streamline processes, and maintain high levels of organization and efficiency in fast-paced environments.
Skilled in collaborating across teams, fostering strong professional relationships, and communicating effectively at all levels. Known for independently leading projects to successful outcomes, balancing creative thinking with practical problem-solving. Thrive under pressure, ensuring accuracy and quality even when working to tight deadlines.
Overview
11
11
years of professional experience
Work History
Administrative Assistant
SS&C Technologies
11.2024 - 03.2025
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Coordinated travel arrangements for staff, ensuring cost-effective and timely accommodations and transportation.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Assisted coworkers and staff members with special tasks on daily basis.
Receptionist and Sales Assistant
The Sculpture Park
12.2019 - 09.2024
- Answering phone calls and handling money and card payments
- Welcoming guests and maintaining detailed records in daybook
- Assisting customers with navigating the park and utilising maps, especially during peak days with up to 300 visitors.
- Managing purchase of sculptures, completing invoices, and ensuring organised settlements
- Responding to general emails and inquiries about entrance tickets
- Uploading photos to Instagram and Facebook
- Photographing new sculptures for website
- Editing and uploading photos to website backend with accurate metadata
- Providing refreshments for clients and maintaining cleanliness in staff-designated areas
- Cultivating creativity through diverse responsibilities
- Executing front-of-house duties with warmth and professionalism
Artist Liaison
Live Music Events at the Rebel Inn
01.2019 - 07.2019
- Scouting and reaching out to artists through social media and in person
- Contacting managers
- Visiting venue and carrying out risk assessments
- Communicating with artists/bands to ensure calm atmosphere upon arrival
- Organising refreshments and preparing for soundcheck
- Maintaining organised spreadsheet of artists and performance dates
- Creating promotional posters, online events, and posts
- Planning genre-themed nights
- Facilitated opportunities for upcoming artists and bands to perform in London, introducing them to new audiences while honing organisational and business industry skills
Photography
Freelance
02.2017 - 08.2018
- Scheduled time and location to meet client
- Discussed essence, style, and desired outcome of pictures
- Ensured availability of appropriate equipment for brief and readiness, with backup if needed
- Allotted sufficient time to avoid rushing, allowing for breaks and conversation to establish comfort before and during shoot
- Provided creative advice and positive reinforcement
- Cultivated laid-back atmosphere
- Expedited export and delivery of material promptly after shoot, ensuring high quality and diverse selection for client to choose from
Playworker
Challengers
01.2014 - 07.2018
- Provided 1:1 support while overseeing entire rooms/areas
- Utilised various communication methods including play, sign language, and on-body signs
- Assisted children with walking, talking, eating, and toileting
- Proficient in hoisting wheelchair users
- Maintained cleanliness of areas and ensured all supplies were stocked
- Developed new games to engage children
- Demonstrated autonomy in decision-making
- Consistently employed initiative
- Ensured safety of every child
- Certified in Safeguarding, Behavioural Management, Manual Handling, and Practical Skills and Awareness
Student Videographer
Shark Free Records
03.2017 - 06.2017
- Conducted meeting with Music Publisher for visuals creation
- Coordinated logistics with talent liaison
- Conceptualised and storyboarded project
- Operated camera during shoot
- Directed talent and crew
- Edited footage for final product
- Sourced shoot location
- Provided personal equipment for project
- Collaborated closely with dancers
- Managed time efficiently to complete shoot within a day
- Enhanced leadership skills through collaboration with new team members
- Demonstrated adaptability while working for a company rather than independently
Education
Bachelor of Arts - Music Industry Practice (Music Production Route)
The Academy of Contemporary Music
Guildford, Surrey, UK11.2019
BTEC Level 3 180 Credit Diploma - Creative Media Production
Alton College
Alton, Hampshire, UK05.2015
Skills
- Self-motivated work ethic
- Office administration
- Data entry
- Administrative support
- Records management
- Invoice processing
- Creative collaborator hiring and management
- Expenditure control
- Workflow planning
- Customer relations
- Strategic Planning
- Fast typing speed
- Inbox management
Personal Information
Education
8 GSCEs
D*,D*,D (Equivalent to A*,A*,A)
Upper Second Class BA Honours (2:1)
Timeline
Administrative Assistant
SS&C Technologies
11.2024 - 03.2025
Receptionist and Sales Assistant
The Sculpture Park
12.2019 - 09.2024
Artist Liaison
Live Music Events at the Rebel Inn
01.2019 - 07.2019
Student Videographer
Shark Free Records
03.2017 - 06.2017
Photography
Freelance
02.2017 - 08.2018
Playworker
Challengers
01.2014 - 07.2018
Bachelor of Arts - Music Industry Practice (Music Production Route)
The Academy of Contemporary Music
BTEC Level 3 180 Credit Diploma - Creative Media Production
Alton College
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