Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Hope Thomas

Eimeo,QLD

Overview

1
1
year of professional experience
1
1
Certification

Work History

Customer Service Representative

Coles
Rural View, QLD
05.2023 - Current
  • Provided excellent customer service.
  • Developed strong relationships with customers by providing personalised assistance and support.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
  • Experience in stocktake.
  • Experience in training new staff.

Education

Mackay Northern Beaches State High School
Queensland
03-2023

Skills

  • Product Knowledge
  • Complaint Resolution
  • Kind, courteous personality
  • Store Maintenance
  • Conflict Resolution
  • Prioritisation
  • Customer Service
  • Product Sales
  • Adaptive Team Player
  • Staff Training
  • Problem-Solving Abilities
  • Ability to work unsupervised

Certification

  • Current Drivers Licence

References

  • Coles Deputy Manager

Jacob, 0428387484

Timeline

Customer Service Representative

Coles
05.2023 - Current

Mackay Northern Beaches State High School
  • Current Drivers Licence
Hope Thomas