Hope Thomas
Eimeo,QLD
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer Service Representative
Coles
Rural View, QLD
05.2023 - Current
- Provided excellent customer service.
- Developed strong relationships with customers by providing personalised assistance and support.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Experience in stocktake.
- Experience in training new staff.
Education
Mackay Northern Beaches State High School
Queensland 03-2023
Skills
- Product Knowledge
- Complaint Resolution
- Kind, courteous personality
- Store Maintenance
- Conflict Resolution
- Prioritisation
- Customer Service
- Product Sales
- Adaptive Team Player
- Staff Training
- Problem-Solving Abilities
- Ability to work unsupervised
Certification
- Current Drivers Licence
References
- Coles Deputy Manager
Jacob, 0428387484
Timeline
Customer Service Representative
Coles
05.2023 - Current
Mackay Northern Beaches State High School
- Current Drivers Licence