HOPE TIENI
Mooroopna
Summary
Dedicated and industrious individual with over three years of customer service experience. Proficient in communication, cash handling, food preparation, and meticulous cleaning. Seeking part-time or full-time employment in the Community Services sector while studying for a Certificate IV in Alcohol & Other Drugs and Community Services. Eager to contribute skills and commitment to excellence. Enthusiastic about joining a team to make valuable contributions to organizational success. Willing to undergo relevant training and checks for employment sustainability.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Team member
Opporto
03.2025 - Current
- Proficiently operated drive-thru window and sales register, demonstrating accuracy in handling transactions and providing efficient customer service. Consistently prepared food orders within a 2-3-minute time frame, emphasizing speed and quality. Ensured product consistency through thorough packaging and rigorous quality checks. Adhered to stringent sanitation, food handling, and safety protocols.
Console Operator
Liberty Oil Shepparton
01.2024 - 01.2024
- Trained in register operation, including expertise in Fresh Convenience, Customer Service and Console Operation. Proven adaptability and commitment to delivering exceptional customer service in a dynamic customer service setting.
Sales Assistant
Woolworths Mooroopna
01.2023 - 01.2023
- Trained in front-end operations, including expertise in Fresh Convenience, Fresh Service (deli), and online shopping. Proven adaptability and commitment to delivering exceptional customer service in a dynamic retail setting.
Crew Member
McDonalds Mooroopna
01.2022 - 01.2022
- Proficiently operated drive-thru window and sales register, demonstrating accuracy in handling transactions and providing efficient customer service. Consistently prepared food orders within a 2-3-minute time frame, emphasizing speed and quality. Ensured product consistency through thorough packaging and rigorous quality checks. Adhered to stringent sanitation, food handling, and safety protocols.
Sales Assistant
Mooroopna Hardware
01.2021 - 01.2021
- Experienced in diverse responsibilities within a hardware store setting, I excel in customer assistance by guiding patrons to suitable tools and materials, addressing inquiries, and providing project advice. Proficient in cashier duties, I operate registers, handle transactions accurately, and process various payment methods. Possessing in-depth product knowledge, I stay informed about tools, building materials, and home improvement supplies.
Education
Certificate IV - Alcohol & Other Drugs
Partners In Training
Shepparton, VICCertificate I - General Education for Adults
Indie College Shepparton
Shepparton 01.2023
VCAL Completion -
Melbourne Polytechnic Epping Campus
Epping, VIC01.2022
Year 9 & 10 Completion -
Greater Shepparton Secondary College
Shepparton 01.2021
Skills
- Experience in injury prevention strategies
- Attention to detail in safety
- Calm and approachable attitude
- Effective verbal and written communication
- Ability to adjust and thrive
- Adaptability to diverse work settings
- Skilled in leveraging technology
- Facilitates digital tool integration
- Performs well under pressure
- Demonstrates a calm demeanor
- Facilitates effective problem-solving
- Collaborative team contributor
- Collaborative engagement
- Encourages teamwork and positivity
Certification
- Working with Children’s Check
- First Aid Certificate
- Food Handling Certificate
- Victorian Drivers Licence
Timeline
Team member
Opporto
03.2025 - Current
Console Operator
Liberty Oil Shepparton
01.2024 - 01.2024
Sales Assistant
Woolworths Mooroopna
01.2023 - 01.2023
Crew Member
McDonalds Mooroopna
01.2022 - 01.2022
Sales Assistant
Mooroopna Hardware
01.2021 - 01.2021
Certificate IV - Alcohol & Other Drugs
Partners In Training
Certificate I - General Education for Adults
Indie College Shepparton
VCAL Completion -
Melbourne Polytechnic Epping Campus
Year 9 & 10 Completion -
Greater Shepparton Secondary College
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