Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Timeline
Generic

Hope Margaret Michelle Campbell

Katherine,NT

Summary

Outgoing Teacher's Aide dedicated to working with children with behavioural and developmental disorders. Well-versed in crisis intervention. Kind and compassionate individual possessing excellent communication, multitasking and time management skills. Hardworking As a Teacher Aid I helped teachers and staff with clerical or classroom needs. Brings focused and reliable approach with good technical knowledge and willingness to take on any task. Supportive and organized with good multitasking skills.

Reliable enthusiastically pursuing opportunity to add immediate value to growing team. Inspired to help others and driven to apply unfailing work ethic to meet objectives. Industrious and committed with skills for multitasking and managing time well.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Support Worker

Headspace National Youth Mental Health
04.2024 - Current
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
  • Established trusting relationships with clients and their families through empathetic communication and active listening.
  • Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
  • Kept clients engaged in social networks and communities for personal health and growth.
  • Coordinated appointments for clients with healthcare providers to promote consistent access to essential medical services.
  • Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
  • Provided crisis intervention services when necessary, effectively de-escalating challenging situations while maintaining client safety.
  • Mentored new support workers by providing guidance, sharing best practices, and modeling effective client-centered care techniques.
  • Advocated for client rights and preferences in interactions with external service providers to ensure equitable access to necessary supports.
  • Collaborated with family members of clients, enhancing support network and ensuring holistic approach to care.
  • Documented client progress and communicated updates to care team, contributing to continuous improvement in service delivery.
  • Facilitated group workshops on personal development topics, contributing to client's growth and self-awareness.
  • Educated clients and families on mental health, wellness and recovery topics.
  • Facilitated psychoeducational classes to help clients develop life skills.

Teacher Aide

Clyde Fenton Primary School
06.2020 - 11.2021
  • Assisted instructional staff with implementing lessons and activities for full classes and small groups.
  • Supported classroom teachers by managing files, preparing materials and updating records.
  • Supervised children on field trips to maintain safety and foster cultural learning experiences.
  • Sorted and shelved books to help manage materials and free up teachers for more important work.
  • Assisted in developing programs and activities to drive improvements in students' academics.
  • Operated binders, sorters, folders, collators and other office equipment to facilitate administrative functions.
  • Kept audio-visual supplies and equipment organized and ready for classroom use.
  • Supervised children and participated with children in activities.
  • Established positive relationships with students, parents, fellow teachers and school administrators.
  • Kept students safe inside and outside classrooms by proactively monitoring behaviours and tracking student movements, safety hazards and visitors.
  • Provided one-on-one assistance and tutoring to students requiring additional help.
  • Promoted student learning by providing individualized and small group support to reinforce classroom topics.
  • Helped students master learning concepts through one-on-one and small group tutoring.
  • Assisted teachers with lesson preparation and curriculum implementation.
  • Contributed to positive, educational setting by delivering gentle discipline and promoting student success.
  • Handled clerical duties, managed classrooms and coordinated documents for teachers.
  • Monitored students in class, hallways and cafeteria to supervise, enforce rules and support lead teacher.
  • Prepared lesson materials and visual aids to reinforce lesson concepts.
  • Helped teachers with material generation, lesson plan development, class preparation, scheduling, exam distribution and student mentoring.
  • Collaborated with other staff members to plan and schedule lessons promoting learning and student engagement.
  • Distributed classroom materials, pencils, paper and art materials.
  • Observed children and recorded activities, maintained daily records and created safe environments during activities, meals and naps.
  • Supervised students and maintained security throughout school buildings and on field trips.
  • Wiped down desks and gave students hand sanitizer to avoid germ spread.
  • Prepared bulletin boards, classroom materials and individual student portfolios to support teacher plans.
  • Modeled and taught basic and advanced social skills, conflict management techniques and study approaches to students.
  • Drove social, emotional, intellectual, and physical development through age-appropriate enrichment activities.
  • Collaborated with teacher to devise and implement developmentally appropriate lessons aligning with school's philosophy and mission.
  • Prepared, duplicated and collated teaching materials to help students better understand learning concepts.
  • Fulfilled multiple duties, including tutoring basic skills and grading homework and exams.
  • Conducted special assessments and tutoring sessions to support individual student needs.
  • Graded assignments and tests using answer key, documented results and informed lead teacher of students' performance.
  • Educated students, maximized learning capabilities and sharpened classroom interest through effective instructional techniques.
  • Assisted in development screenings to measure students' motor, language, and emotional skills.
  • Tutored and supported students individually and in groups by reteaching and reviewing lesson concepts.
  • Attended scheduled sessions and maintained open hours for general availability.
  • Helped students take advantage of other available subject matter and study resources.
  • Participated in meetings with parents concerning child's progress and areas of concern during parent-teacher conferences.
  • Distributed and collected tests and homework to collate and prepare for grading.
  • Arranged and led academic and study activities for students.
  • Retained interest and maximized receptive learning by educating students utilizing instructional techniques and hands-on curriculum.
  • Delivered instructor support by assisting with curriculum development, administering tests and grading papers.
  • Introduced new learning techniques to improve student comprehension.
  • Optimized learning plans while quantifying student progress through test administration.

Private Nanny

Self employed
11.2017 - 11.2021
  • Prepared nutritious meals, cleaned laundry, and sanitized play areas.
  • Engaged with children to create nurturing, safe environments to promote emotional, social and intellectual growth.
  • Prepared snacks and meals, scheduled and coordinated projects and reinforced appropriate discipline for children according to parents' specifications.
  • Aided with bathing, dressing, teeth brushing and diapering to promote healthy personal hygiene and good oral health.
  • Kept parents' contact information, emergency services phone number and child's health history on hand in case of emergency situations.
  • Monitored indoor and outdoor playtime by guiding activities while watching for dangers.
  • Regulated children's schedules to balance rest, learning and play.
  • Followed routines to foster stability and structure in children's lives while parents were away.
  • Sparked creativity and imagination by teaching children new ideas each day.
  • Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
  • Helped children complete homework and special assignments daily to support academic performance.
  • Monitored playtime to prevent overuse of technology, television or other detrimental influences.
  • Minimized TV and mobile device time by engaging children with games and physical books.
  • Cooked nutritious meals to promote healthy diet and nutrition.
  • Assisted children with homework and implemented school material in practical, everyday activity.
  • Facilitated safe, caring and warm environment for children to stimulate development.
  • Checked homework and assisted with schoolwork and studying.
  • Tutored and assisted with homework, monitored for completion and guided with cognitive problem-solving.
  • Calculated amount owed for services and collected payment from parents.

Commercial Cleaner

Specied Cleaners - Jackie Thomas
01.2018 - 05.2021
  • Kept bathrooms in clean, functional condition by scrubbing stalls, cleaning toilets and tidying storage shelves.
  • Collected trash from floors within hallways, bathrooms and work areas.
  • Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Replenished supply of hand soap, paper towels and other consumables.
  • Washed and polished glass windows and doors to keep entryways clear and professional.
  • Maintained safety protocols through safe handling of equipment and chemicals.
  • Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
  • Managed client laundry with proper care and attention to needs of different linens and articles of clothing.
  • Performed and documented routine inspection and maintenance activities to meet client expectations.
  • Strengthened building cleanliness by inspecting perimeters, picking up trash and sweeping sidewalks.
  • Took rugs and mats from interior floors to beat dust outside of building.
  • Buffed tile floors to maintain polished appearance.
  • Reduced average cleaning time per room by implementing fewest steps system.
  • Kept business entrances clean, tidy and professional in appearance.
  • Dusted interior furniture, exhibit cases, pictures and frames, chairs, trim and light fixtures, using long handles and ladders to clear cobwebs from high places.
  • Completed routine maintenance checks, notifying management of needed repairs.
  • Sorted and disposed of trash and recycling materials to keep common areas clean and organized.
  • Followed company uniform, performance and security policies with every job.
  • Responded promptly to requests to clean and sanitize areas after accidents.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Organized custodial closets to easily find equipment and supplies.
  • Maintained inventory of cleaning supplies and documented items requiring reorder.
  • Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
  • Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians.
  • Notified management of structural issues and major repairs.
  • Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
  • Performed deep cleaning duties such as floor buffing, carpet cleaning, duct cleaning and wall washing on [Timeframe] basis.
  • Cleared snow, leaves, trash and debris from steps, walkways and areas around building entrances and exits, maintaining cleanliness and appearance of premises.
  • Washed exterior and interior windows and trim, spot cleaning daily and washing entire surfaces [Timeframe], using ladders to access elevated windows.
  • Moved heavy furniture, equipment and supplies with hand trucks.
  • Identified major repair and maintenance needs and notified management of concerns.
  • Used digital timekeeping system to document hours worked each day.
  • Assembled basic furniture and supplies.
  • Adhered to safety processes for manual and electric cleaning equipment to minimize risk.
  • Assessed functionality of cleaning equipment and performed repairs when needed.
  • Pulled chewing gum from undersides of tables, desks, chairs and various other fixtures, discarding gum and sanitizing area.

Education

Year 12 Completed

NTSD
11.2021

Skills

  • Activity Assistance
  • One-to-One Instruction
  • Class Monitoring
  • Classroom Organization
  • Teacher Support
  • Special Needs Support
  • Classroom support
  • Tutoring students
  • Behavior modeling
  • Setting up activities
  • One-on-one and small group instruction
  • Maintaining safe environments
  • Stress management
  • Active listening
  • Confidentiality and privacy
  • Relationship building
  • Transportation assistance
  • Professional boundaries
  • Cultural sensitivity

Accomplishments

  • Supervised more than 32 students in Grade 3, 4, 5 and 6 on a daily basis.
  • Observed students to track progress towards developmental milestones.

Affiliations

Honors and Awards:

  • NT Chief Minister award for Literacy X3
  • NT Chief Minister award for Creative Arts X1
  • Literacy award in 2016, 2018 and then 2020 X1
  • Music award for School Band X2

Hobbies:

  • Play instruments - piano, guitar and mixing.
  • I like writing poems, stories and songs.
  • Performing live at the Junk festival and Darwin Entertainment Centre.

Certification

  • CBT Training
  • Mental health first-aid
  • Suicide Awareness training
  • Trauma informed practices
  • Motivational interviewing
  • AOD Community Services CERT



Timeline

Support Worker

Headspace National Youth Mental Health
04.2024 - Current

Teacher Aide

Clyde Fenton Primary School
06.2020 - 11.2021

Commercial Cleaner

Specied Cleaners - Jackie Thomas
01.2018 - 05.2021

Private Nanny

Self employed
11.2017 - 11.2021

Year 12 Completed

NTSD

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Hope Margaret Michelle Campbell