Hossain Bin Rashid
Schofields
Summary
Skilled Solar Service Engineer with over 3 years of experience in the installation, maintenance, and troubleshooting of solar photovoltaic (PV) systems. Proven track record of improving system performance, enhancing customer satisfaction, and ensuring compliance with safety regulations. Adept at problem-solving and project management, with a strong background in electrical engineering and renewable energy technologies.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Electrical Service engineer
SMA Solar Technology
07.2021 - Current
- Coordinated and managed the end-to-end execution of solar projects, including site assessment, procurement, installation, and final inspections
- Ensure installation precisely follow DNSPs requirement (AS/NZS 4777.1, AS 4777.2, AS/NZS 5139, AS/NZS 5033) and CEC (Clean Energy Council) installation guidelines for grid-connected solar and energy storage system
- Worked closely with project managers, engineers, and contractors to ensure projects met deadlines
- Troubleshooting and analysis of on-grid and off-grid battery commercial systems
- Managing Level 1 team and providing solution for escalated cases
- Ensure the quotations from the suppliers are meeting the project specifications
- Collaborated with SMA power up partner installers and addressed their concerns, providing technical assistance and design recommendations to optimize system performance, for SMA products
IT Technical Support/Customer Advisor
Telstra Corporation Limited
09.2018 - 06.2021
- As IT Technical Support engineer, ensured efficient delivery of new and innovative technology solutions to customers
- Handled customer’s mobile, laptop and tablet issues & queries and managed all network-related issues via phone and email
- Supported client-issues with Multi-Factor Authentication platforms and managed Azur/O365 functionality
- Ensured delivery of excellent customer service through fast and accurate processing of customer requests and tickets through Salesforce.
Electrical Intern
AGL Macquarie
12.2017 - 02.2018
- Transformer SAP data rationalisation (making name conventions and serial numbers line up and with
consistent nomenclature) - Managing and updating spreadsheets for transformer routines based on existing routine check sheets
which will allow tracking in SAP - Involved in DC Arc flash study- data mining and entry into spreadsheet calculators.
Assistant Engineer
TS Transformer Ltd, Gazipur, Bangladesh
09.2014 - 01.2015
- Understand customer specs and requirements with the ability to translate them into the production environment
- Excelled in trouble shooting as well as assisting customers with design requirements and applications,
- Improving manufacturing efficiency by analysing and planning work-flow, space requirements, and equipment layout,
- Perform detailed calculations to compute and establish manufacturing, construction, and installation standards and specifications.
Education
Master of Engineering - Electrical Engineering
Western Sydney University
Graduate Diploma in Engineering Science - Electrical
University of New South Wales
Bachelor of Engineering - Electrical and Electronics Engineering
AIUB, Bangladesh
Skills
- Stakeholder management
- Client relations
- Team management
- Process improvement
- Decision-making
- Gantt charts
- Scheduling
- Risk management
- Microsoft office suit
- AutoCAD- Electrical
- PVSyst
- Retscreen
- Sketchup
- MATLAB Simulink
- Field Service
- Equipment Assembly
- Preventive Maintenance
- Schematic reading
- Safety Procedures
- Electrical Systems
- Design Planning
Certification
- NSW Construction Induction White Card
- Valid NSW Drivers C class Licence
- First Aid and Low Voltage Rescue certificate
Affiliations
Engineers Australia
Coursework
- Solar Energy Systems
- Project Management
- Environmental Policy
- Sustainable Design
References
References will be provided upon request.
Languages
English
Full Professional
Timeline
Electrical Service engineer
SMA Solar Technology
07.2021 - Current
IT Technical Support/Customer Advisor
Telstra Corporation Limited
09.2018 - 06.2021
Electrical Intern
AGL Macquarie
12.2017 - 02.2018
Assistant Engineer
TS Transformer Ltd, Gazipur, Bangladesh
09.2014 - 01.2015
Master of Engineering - Electrical Engineering
Western Sydney University
Graduate Diploma in Engineering Science - Electrical
University of New South Wales
Bachelor of Engineering - Electrical and Electronics Engineering
AIUB, Bangladesh
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