Hossein SHAFIEI
Mandurah,WA
Summary
Dedicated and dependable worker with a commitment to providing exceptional service and ensuring an organized, customer-ready environment. Experienced in maintaining high standards of cleanliness, organization, and efficiency in fast-paced settings. Skilled at working both independently and as part of a team to meet goals, stay active during shifts, and manage tasks that require physical stamina and attention to detail. Demonstrated ability to handle flexible hours, including evenings and weekends, with a positive attitude and a focus on customer satisfaction. Ready to contribute energy, reliability, and a customer-first mindset to the your team on night shifts
Overview
12
12
years of professional experience
Work History
Support Worker
Diversity South
01.2021 - Current
- Support individuals to develop personal, community, and social relationships.
- Developed positive relationships with service users and maintained professional boundaries at all times.
- Helped clients develop independent living skills, such as budgeting, cooking and cleaning.
Test Technician
SBS Services WA
01.2019 - 01.2021
- Electrical safety testing for vehicles and equipment
Taxi Driver
Mandurah taxi
, Australia
01.2014 - 01.2019
- Qualification to drive taxi
- Qualification for drive, heavy, rigid vehicle, HR driver license
- Provided door-to-door service for passengers in a safe and courteous manner.
Night Shift Filler
IGA
Iarn, WA
01.2013 - 02.2014
- Assisted in unloading products and stocking shelves during night shifts.
- Ensured accuracy of product labels and expiration dates.
- Stocked merchandise on shelves according to company guidelines and standards.
Education
Diploma - Community Services
Bradford Institute of Advance Education
Perth, WA04-2024
Certificate IV -
Certificate IV in Individual Support Aging
01.2024
Skills
- First aid knowledge
- Fire extinguisher
- Testing and tagging
- Punctual and reliable
- Ability to work independently
- Ability to work in a team environment
- Customer service skills
- Knowledge of public safety
- Knowledge of security
- Ability to work well with others
- Proven ability to create positive shopping experiences by assisting customers, and responding to queries enthusiastically and effectively
- Experienced in working collaboratively within diverse teams, fostering a supportive work environment
- Committed to taking pride in my work, ensuring that duties are performed efficiently, and to a high standard
- Capable of standing for long periods, moderate to heavy lifting, and reaching to restock shelves effectively
- Willing to work flexible hours, including evenings, late nights, and weekends, to meet store needs
References
- Mike Arjan, Support Worker, 0450910542, en.arjan@gmail.com
- Mohsen Negarchi, SBS Supervisor, 0414391665
Timeline
Support Worker
Diversity South
01.2021 - Current
Test Technician
SBS Services WA
01.2019 - 01.2021
Taxi Driver
Mandurah taxi
01.2014 - 01.2019
Night Shift Filler
IGA
01.2013 - 02.2014
Diploma - Community Services
Bradford Institute of Advance Education
Certificate IV -
Certificate IV in Individual Support Aging
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