Dynamic hospitality graduate with a master\'s degree in Tourism, Hotel, and Event Management from UQ and a solid foundation in hotel operations from IFT Macau. Practical experience includes customer service, food and beverage, housekeeping, and logistics, demonstrating a commitment to delivering exceptional guest experiences. Multilingual proficiency in English, Cantonese, and Mandarin facilitates connections with diverse clientele. Recognized for reliability, adaptability, and strong communication skills, prepared to contribute effectively in customer-facing, administrative, or support roles across the hospitality, retail, or service industries.