Howie Chen
Homebush,NSW
Summary
Highly motivated and detail-oriented individual who are pursuing a master’s degree in construction management seeking an entry-level employment where I can develop my abilities as project controls and help an organisation succeed overall.
Overview
8
8
years of professional experience
Work History
Managing Director
Dongke Media Co,.Ltd
Hangzhou, P.R.China
04.2020 - 03.2023
- Establish online start up business framework and policies
- Perform and operate budget control by using Microsoft excel
- Analysis of data trends
- Negotiating with suppliers
- Set up KPIs and incentives to motivate sales
- Managing a team of five people
Business Development Officer
EWE Logistics Group
Chullora, NSW
02.2018 - 12.2019
- At times, work for Logistic Group customers such as Australia Post and provide the highest level of customer service
- Worked as store manager assistant for Australian post China-direct concept store
- Attract new customers by providing product and service information and regular follow up
- Provide problem resolution should a customer complaint arise
- General administration including data entry and system quality maintenance
Cashier
Chan's Asian Supermarket
Gosford, NSW
11.2014 - 01.2018
- Greet customers in a bright, friendly manner and promptly attend to their needs
- Assist customers by providing product recommendations based on their needs
- Professionally manage customer complaints and provide solutions as they arise
- Cash handling and process payments via POS and EFTPOS
Education
Master of Construction Project Management (undertaking) -
UNSW
02-2024
Certificate IV in building and construction(undertaking) -
TAFE
Master of Business -
The University of Newcastle
10-2014
Skills
- Schedule Management
- Expense Control
- Budget Management
- Customer Retention
Accomplishments
- Successfully create and run an online business during covid
- Have developed strong customer relationships in every role I have held
- Continuously receive positive feedback from management and customers
- Successfully passed training process ahead of schedule
- Improved and designed excel worksheets to increase efficiencies
References
Available upon request.
Timeline
Managing Director
Dongke Media Co,.Ltd
04.2020 - 03.2023
Business Development Officer
EWE Logistics Group
02.2018 - 12.2019
Cashier
Chan's Asian Supermarket
11.2014 - 01.2018
Master of Construction Project Management (undertaking) -
UNSW
Certificate IV in building and construction(undertaking) -
TAFE
Master of Business -
The University of Newcastle
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