Howra Rasouli
Melbourne
Summary
Dynamic and dedicated professional with strong experience across retail, customer service, education support, and beauty. Proven ability to deliver exceptional client experiences, manage administrative tasks, and adapt to fast-paced environments. Skilled in communication, teamwork, and problem-solving, with a reliable and flexible approach. Committed to driving team success and contributing to organisational growth.
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
4
4
years of professional experience
Work History
Esenc Perfumery
Sina & Didem
Cranbourne North
10.2025 - Current
- Conducted sensory evaluations to refine fragrance profiles and ensure quality.
- Collaborated with marketing team to develop product concepts and branding strategies.
- Collaborated with team members to maintain store organization and visual merchandising standards.
- Resolved customer complaints promptly, ensuring a positive shopping experience for all patrons.
- Participated in promotional events, engaging customers and driving sales through effective communication.
- Coordinated logistics for corporate events and social gatherings.
- Collaborated with marketing teams to promote upcoming events effectively.
Howracateringco_
Self Employed
Cranbourne North
11.2024 - Current
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Coordinated catering events, managing logistics and schedules for multiple clients.
- Created detailed event plans, ensuring all client specifications were met accurately.
- Resolved client inquiries and concerns promptly to ensure satisfaction throughout events.
School Admin & Sickbay
Dandenong Primary School
Melbourne
06.2025 - 09.2025
- Supported school operations through effective administration and student support.
- Worked within tight deadlines in a fast-paced environment, both independently and as part of a team.
- Assisted with student wellbeing in the sickbay and maintained accurate records.
- Developed strong relationships with staff, students, and families through clear communication.
Teacher Aide
Dandenong Primary School
Melbourne
06.2025 - 08.2025
- Assisted teachers with classroom preparation, lesson support, and administrative tasks.
- Implemented behaviour management strategies to maintain a productive classroom environment.
- Supported diverse learning needs, including small group instruction and special needs assistance.
- Helped enhance student engagement through interactive activities and visual aids.
Makeup Artist
Hawraa Beauty
Melbourne
01.2022 - 03.2025
- Delivered professional makeup services for special events and photoshoots.
- Provided tutorials, product recommendations, and skincare advice to clients.
- Maintained high standards of hygiene and presentation in all services.
- Built client trust through excellent communication and personalised service.
Waitress
La Aroma
Melbourne
11.2023 - 02.2024
- Delivered fast and friendly customer service in a busy hospitality setting.
- Handled customer complaints with professionalism and efficiency.
- Worked collaboratively with team members to ensure smooth service operations.
Education
Bachelor of Nursing -
La Trobe University
Melbourne, VICSkills
- Customer Service & Client Relationship Building
- Sales Support & Strategy
- Team Collaboration & Leadership
- Problem-Solving & Critical Thinking
- Adaptability & Flexibility
- Organisation & Time Management
- Excellent Verbal and Written Communication
- Creativity and Attention to Detail
- Multitasking & Endurance
- Computer Skills & Administration
- Event coordination
- Problem resolution
- Creative vision
- Effective communication
- Team collaboration
Availability
ALL WEEK ALL DAY
References
- School Admin & Sickbay, Dandenong Primary School, Melbourne, VIC, Daniel Riley, Principal, 0425 785 917
- Makeup Artist, Hawraa Beauty, Melbourne, VIC, hawraabeatyyy@gmail.com, 0478 297 645
- Waitress, La Aroma, Hampton Park, VIC, Restaurant no longer in service
- Esenc Perfumery, Head Office - 0385353000
Languages
- English
- Arabic, Native or Bilingual
- Farsi, Native or Bilingual
Timeline
Esenc Perfumery
Sina & Didem
10.2025 - Current
School Admin & Sickbay
Dandenong Primary School
06.2025 - 09.2025
Teacher Aide
Dandenong Primary School
06.2025 - 08.2025
Howracateringco_
Self Employed
11.2024 - Current
Waitress
La Aroma
11.2023 - 02.2024
Makeup Artist
Hawraa Beauty
01.2022 - 03.2025
Bachelor of Nursing -
La Trobe University