Hridyan Singh
Warrandyte
Summary
Dedicated and driven business and marketing enthusiast seeking to expand knowledge and practical experience in the field. Passionate about leadership, sales, and operational management. Sales professional with commitment to high standards and delivering results. History of driving sales growth and enhancing team performance. Reliable in adapting to changing needs and fostering collaboration. Expertise in strategic planning and customer relationship management.
Overview
3
3
years of professional experience
Work History
Sales Supervisor
Studio Gravity
11.2022 - Current
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Handled escalated customer issues promptly both in-person and online, ensuring timely resolution and high levels of client satisfaction.
- • Developed communication and negotiation skills through direct client interaction.
Manager
Bt Dubs Cafe
01.2024 - 04.2025
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Controlled costs to keep business operating within budget and increase profits.
Shift Runner
Dominos's Pizza
03.2022 - 04.2024
- Managed employee breaks efficiently to prevent disruptions in workflow or delays in service delivery to customers.
- Resolved customer issues quickly and professionally, ensuring high levels of customer satisfaction.
- Facilitated smooth shift transitions by thoroughly communicating key information to incoming Shift Runners during handovers.
- Trained new staff and managed team performance.
- Managed cash flow during shifts to ensure accurate transactions while minimizing discrepancies or losses.
Education
Bachelor of Business - Marketing And Management
Doncaster Secondary College
Doncaster, VIC10-2027
Skills
- Customer service
- Effective selling techniques
- Management support
- Sales training
- Leadership & team management
- Business operations & marketing strategies
- Inventory oversight
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Arabic
Limited Working
Interests
- Team Sports
- Gym Workouts
- Music
- Fashion and Style
Timeline
Manager
Bt Dubs Cafe
01.2024 - 04.2025
Sales Supervisor
Studio Gravity
11.2022 - Current
Shift Runner
Dominos's Pizza
03.2022 - 04.2024
Bachelor of Business - Marketing And Management
Doncaster Secondary College
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