Hritika Banik June
Keilor East,VIC
Summary
Energetically propelled teams at The Great Southern Hotel Melbourne, enhancing guest satisfaction through exceptional organizational skills and meticulous attention to detail. Mastered multitasking across diverse roles, from customer service at Animal City to hygiene excellence in food service, showcasing unparalleled communication and leadership prowess.
Overview
1
1
year of professional experience
Work History
All Rounder
Sunrise Indian Restaurant
11.2024 - 12.2024
- Provided customer service, food preparation, and table service support
- Maintained high hygiene standards and a welcoming environment
- Assisted with orders, kitchen tasks, and inventory management
- Resolved customer concerns to ensure a positive dining experience
Car Washing Assistant
Prestige Hand Car wash
10.2024 - 12.2024
- Delivered excellent customer service, ensuring satisfaction and loyalty
- Efficiently cleaned and detailed vehicles, meeting high-quality standards
- Collaborated with team members to maintain smooth operations
- Promoted additional services, boosting revenue
Customer Service Representative
Animal City
09.2024 - 12.2024
- Assisted children and families in a themed play zone, ensuring a safe and enjoyable experience
- Provided guidance and support to children using rides and play equipment
- Delivered excellent customer service by addressing inquiries and resolving issues promptly
- Ensured compliance with safety protocols and company policies
- Handled payment transactions accurately, including cash and card processing
Room Attendant
The Great Southern Hotel Melbourne
06.2024 - 08.2024
- Cleaned and prepared guest rooms to a high standard, ensuring comfort and satisfaction
- Replenished linens, towels, and amenities according to hotel policies
- Conducted thorough inspections of rooms to maintain cleanliness and functionality
- Responded promptly to guest requests and reported maintenance issues
- Adhered to health and safety regulations, ensuring a hygienic environment
- Coordinated with the housekeeping team to manage daily schedules and workloads efficiently
Education
BACHELOR OF SCIENCE - Food Technology and Nutrition
RMIT UNIVERSITY
12.2024
Skills
- Communication skills
- Teamwork skills
- Written skills
- Interpersonal skills
- Presentation skills
- Language skills
- Leadership skills
- Multitasking
- Customer service
- organizational skills
Languages
- English
- Bengali
- Hindi
- Urdu
References
- Kamrunnahar Moni, 0434902526
- Diponkar Ghosh, 0430412692
Timeline
All Rounder
Sunrise Indian Restaurant
11.2024 - 12.2024
Car Washing Assistant
Prestige Hand Car wash
10.2024 - 12.2024
Customer Service Representative
Animal City
09.2024 - 12.2024
Room Attendant
The Great Southern Hotel Melbourne
06.2024 - 08.2024
BACHELOR OF SCIENCE - Food Technology and Nutrition
RMIT UNIVERSITY
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