Hsiang Chuan Kung
Clayton
Summary
Passionate and adaptable professional eager to learn and grow in a supportive environment. Possesses a strong understanding of agricultural practices and community service initiatives, enabling effective contribution in the desired position. Ready to utilize and enhance project management and communication skills to excel in this role.
Overview
2025
2025
years of professional experience
Work History
Community Service
- Traveled to Telunas Indonesia and helped construct a farm for the locals of an island struck by a hurricane
- Traveled to Maesai Thailand and helped take care of children from an orphanage
Community Service
Seoul National Hospital
- Helped mentally disabled teenagers fit into a daily lifestyle
Store Staff Member
Gong Cha
02.2022 - Current
- Increased customer satisfaction by providing exceptional customer service and addressing inquiries promptly.
- Handled customer returns and exchanges professionally, resolving issues promptly to maintain customer loyalty.
- Maintained store cleanliness and organization, resulting in a visually appealing shopping environment.
- Processed transactions efficiently, ensuring accuracy while handling cash and credit payments.
- Managed store opening and closing duties including cash register reconciliation, security measures, and general preparation for the following day''s business operations.
COVID-19 Screener
Hana Clinic
12.2020 - 12.2021
- Maintained safe and sanitary environment by conducting regular disinfecting and cleaning measures.
- Followed CDC guidelines to establish accuracy and compliance with COVID-19 protocols.
- Ensured compliance with federal, state, and local regulations regarding COVID-19 screening procedures and reporting requirements.
Crew
McDonalds
01.2018 - 01.2019
- Deliver ingredients from storage room to kitchen
- Assemble burgers and cook ingredients
- Wash and clean tools, towels, tables and floors
Education
Bachelor of Information Technology - Information Technology
Monash University
Clayton, VIC10-2025
Yongsan International School of Seoul
05-2018
Skills
- Client and community service
- Customer service
- Team leadership
- Time management
- Decision-making
- Staff training and development
- Staff management
- Documentation and reporting
- Strong work ethic
- Cleanliness and hygiene
- Effective communication
- Cash handling accuracy
Attributes
- Effective Communication Skills, Articulate communicator with an appreciation for the different communication styles required when working with other team members or with customers.
- Honest and Reliable, Able to take on tasks with a degree of responsibility due to strong morals and ethics ensuring honesty and reliability.
- Time Management, Dedicated to effectively prioritizing and managing time in order to efficiently complete tasks.
Languages
Korean
Native or Bilingual
English
Native or Bilingual
Chinese (Mandarin)
Professional Working
Timeline
Store Staff Member
Gong Cha
02.2022 - Current
COVID-19 Screener
Hana Clinic
12.2020 - 12.2021
Crew
McDonalds
01.2018 - 01.2019
Community Service
Community Service
Seoul National Hospital
Bachelor of Information Technology - Information Technology
Monash University
Yongsan International School of Seoul
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