Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

HSIN-YING LIN

Stawell,VIC

Summary

Hello, I am Susan from Taiwan who is an optimistic and open-minded person. Came from a single-parent family and living with my mother and brother. Offering great attitude and genuine interest in helping others. Brings ability to quickly learning and understanding. Hardworking, always smiles and stay positive. Have been working in Austria for two years now and looking forward a new chapter in my life.

Overview

7
7
years of professional experience

Work History

Slaughter

Thomas Foods International
11.2022 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Customer Service Officer

Transwill Global Logistic Corp.
01.2021 - 08.2022
  • Enhanced customer satisfaction by efficiently addressing and resolving their inquiries and concerns.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.

Customer Service Officer

Hellmann Worldwide Logistics
07.2018 - 04.2020
  • Assisted call-in customers with questions and orders.
  • Streamlined communication between customers and internal departments for timely issue resolution.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.

Education

Bachelor's Degree - Foreign Languages And Literatures

Nashua University
Chiayi, Taiwan
06-2018

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Dependable and responsible
  • Multitasking Abilities
  • Problem-solving
  • Flexible and adaptable

Languages

Chinese (Mandarin)
Native or Bilingual
English
Full Professional
Korean
Limited Working

Timeline

Slaughter

Thomas Foods International
11.2022 - Current

Customer Service Officer

Transwill Global Logistic Corp.
01.2021 - 08.2022

Customer Service Officer

Hellmann Worldwide Logistics
07.2018 - 04.2020

Bachelor's Degree - Foreign Languages And Literatures

Nashua University
HSIN-YING LIN