Summary
Work History
Education
Skills
Enjoy watching and playing volleyball and trying different types of tea
Languages
Timeline
Generic

Hsin Rong Ng

Melbourne

Summary

I am someone who is shy but is very eager to learn new skills and try new things to expand my knowledge and skillset. I am hardworking but also constantly easily curious of the things around me. I am a team player and hope to gain more experience working with others through my jobs. I am an international student from Singapore, currently in my second year of studying psychology in University. I have experience waitressing at a Korean restaurant for over six months, communicating with them through a language barrier with hand gestures, simple English, constant repetition of sentences and learning a bit of the Korean language. I am able to converse in both English and Chinese, and am able to write in English and basic Chinese.

Work History

Waitress

We Just Called Her Boss
01.2022 - 07.2022
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • helped collect the used dishes and carefully brought them to the kitchen to be washed
  • dried the utensils, washed the used cups and placed them back appropriately
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Bussed tables during busy periods to assist staff and quickly turn over tables.
  • Greeted new customers, discussed specials, and took drink orders.
  • Answered customers' questions, recommended items, and recorded order information.
  • Processed orders and sent to kitchen employees for preparation.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Inspected dishes and utensils for cleanliness.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.

Education

Bachelor of Arts - Psychology

The University of Melbourne
Melbourne, VIC
07.2025

No Degree - Foundation Studies Course For University

Trinity College Foundation Studies
Melbourne, VIC
11.2021

No Degree - Secondary School

Paya Lebar Methodist Girl's School Secondary
Singapore
11.2020

No Degree - Primary School

Paya Lebar Methodist Girl's School Primary
Singapore
10.2016

Skills

  • Warm and Friendly
  • To-Go Order Preparation
  • Recommend Menu Items
  • Menu Presentation
  • Table Preparation
  • Adaptable and Flexible

Enjoy watching and playing volleyball and trying different types of tea

I played volleyball in middle school and have always been fascinated with the insane heights players are able to jump to hit the ball and the ability to think and act quickly on court in order to prevent the ball from touching the ground. I enjoy watching the Japanese men's volleyball team because they always come up with creative ways to trick their opponents and play on court, making the game played very interesting to watch.

I started drinking tea for the health benefits but slowly started to gain interest after realising the many different types of teas and which teas are good at addressing which problems. I am also interested in the different tea journeys before reaching the consumers hands affecting the preparation methods unique to the different types of teas in the market. 

Languages

English
Native or Bilingual
Chinese (Mandarin)
Elementary

Timeline

Waitress

We Just Called Her Boss
01.2022 - 07.2022

Bachelor of Arts - Psychology

The University of Melbourne

No Degree - Foundation Studies Course For University

Trinity College Foundation Studies

No Degree - Secondary School

Paya Lebar Methodist Girl's School Secondary

No Degree - Primary School

Paya Lebar Methodist Girl's School Primary
Hsin Rong Ng