Hsiu Chih Lee
Mount Annan,,NSW
Summary
Proven leader at Noodle Box with a track record of enhancing customer satisfaction and managing efficient team schedules. Expert in cleaning and sanitizing, demonstrating strong safety awareness. Employs patience and empathy to foster positive environments, achieving significant improvements in service delivery and workplace safety. Hardworking Daycare Worker diligent in keeping children safe and secure while promoting learning and meeting basic needs of care. Excellent people and problem-solving abilities with friendly and focused nature. Caring and competent Childcare Provider experienced in keeping kids safe while nurturing development with age-appropriate activities. Strong verbal and written communication skills, organized nature, and proactive approach to solving problems and managing conflict.
Overview
10
10
years of professional experience
Work History
Daycare Worker
Arthur House Care
12.2020 - 07.2024
- Improved daycare environment by maintaining cleanliness, organization, and safety standards consistently.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Taught children to organize toys, wash hands, and share by leading by example.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Distributed food, napkins, and beverages in preparation for snack time.
- Managed daily routines efficiently while ensuring smooth transitions between activities for minimal disruption in the daycare setting.
- Reduced incidents of disruptive behavior by establishing clear expectations and implementing consistent disciplinary measures when necessary.
- Managed challenging behaviors effectively by employing positive reinforcement techniques and redirecting negative actions towards more constructive outlets.
- Monitored entrances and exits to maintain safety and organized environments.
- Utilized positive reinforcement techniques to encourage good behavior.
Cleaner Helper
Cleaning Services Preston
04.2018 - 10.2020
- Supported fellow cleaners with various tasks, ensuring efficient completion of assigned duties.
- Maintained a healthy environment for building occupants by consistently removing dust, dirt, and allergens from surfaces.
- Upheld company policies regarding safety protocols, leading to zero workplace accidents during my tenure as cleaner helper.
- Improved cleanliness and sanitation by diligently performing daily cleaning tasks.
- Enhanced workplace safety by promptly addressing spills and other hazards on floors and walkways.
- Assisted in maintaining outdoor areas such as entryways and walkways, removing debris and ensuring a welcoming first impression for visitors.
- Removed trash, debris and other waste materials from premises.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Confirmed all cleaning tools and equipment were stored properly after use.
Waitress Supervisor
Noodle Box
02.2014 - 03.2018
- Managed table turnover rate effectively allowing for more guests served per shift.
- Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
- Fostered a positive working environment by addressing employee conflicts promptly and fairly, promoting open communication between team members.
- Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.
- Enhanced customer satisfaction by efficiently managing waitstaff schedules and ensuring optimal coverage during peak hours.
- Controlled food costs and managed inventory.
- Monitored food preparation, production, and plating for quality control.
Education
High School Diploma -
Taipei High School
Taipei City, TaiwanSkills
Patience and Empathy
Infant Care
Cleaning and sanitizing
Health and Safety Regulations
Care Planning
Safety awareness
Languages
Chinese (Mandarin)
Full Professional
English
Limited Working
Timeline
Daycare Worker
Arthur House Care
12.2020 - 07.2024
Cleaner Helper
Cleaning Services Preston
04.2018 - 10.2020
Waitress Supervisor
Noodle Box
02.2014 - 03.2018
High School Diploma -
Taipei High School
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