Motivated global logistics student seeking internship in Acer to gain hands-on experience. Highly organized and detail-oriented skills. Used creative mindset to solve problems and able to learn new concepts quickly.
Overview
4
4
years of professional experience
Work History
Administrator
Acer Incorporated
New Taipei City
04.2021 - 01.2023
Reviewed customer service demands and developed appropriate procurement requirements.
Enhanced customer service satisfaction ratings by providing repair components efficiently.
Satisfied customers by finding creative solutions to problems.
Monitored suppliers' activities to assess performance in meeting quality or delivery requirements.
Increased on-time transport arrivals by managing logistics, shipping type planning, arrival date confirmation.
Established relationships with local vendors to negotiate competitive pricing for materials and services.
Administrative Assistant
nbpro
New Taipei City
08.2018 - 04.2021
Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
Assisted with customer requests and answered questions regarding products and services to improve satisfaction.
Communicated between maintenance engineers and customers in conversation through use of effective interpersonal and people skills.
Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining the reception area in neat and organized fashion.
Education
Master of Commerce (Extension) - Global Logistics & Business Analytics
The University of Sydney
Sydney, NSW
07-2025
Skills
Customer Service
Supplier Relationship Management
Cost Control
Demand Forecasting
Inventory Management
Work Planning and Prioritization
Executive Support
Mail Handling
Attention to Detail
Problem-solving
Accomplishments
In the creative and analytical mindset class, my group has been selected to present in MARD industry Panel.
Languages
English
Professional
Chinese (Mandarin)
Native/ Bilingual
Japanese
Elementary
Affiliations
Joining a Japanese cultural society in the university.
Timeline
Administrator
Acer Incorporated
04.2021 - 01.2023
Administrative Assistant
nbpro
08.2018 - 04.2021
Master of Commerce (Extension) - Global Logistics & Business Analytics