Summary
Overview
Work History
Education
Skills
Timeline
Generic

Max Cummins

Sydney,NSW

Summary

Experienced Business Analyst with a 4-year track record at Macquarie Group, currently in Business Banking. Acknowledged for driving impactful changes in business processes to enhance efficiency. Proficient in leading workshops, engaging stakeholders, and ensuring seamless execution of change initiatives. Possesses a strong blend of technical expertise and a deep understanding of business dynamics, effectively bridging the gap between technology and business objectives. Adept at elevating service excellence and navigating regulatory challenges. Committed to strategic problem-solving and fostering collaboration across diverse teams. Eager to apply proven expertise to contribute to dynamic projects and support business growth.

Overview

10
10
years of professional experience

Work History

Business Analyst

Macquarie Group
05.2022 - Current

Strategic Business and Process Analysis:

  • Currently implementing a strategic approach to analyse business processes in highly technical projects, enhancing overall process efficiency.
  • Identifying optimisation opportunities through thorough analyses of existing processes, contributing to streamlined project timelines.
  • Ensuring alignment of business objectives with technical project requirements, fostering a cohesive and effective strategy for improved project deliverables.

Data Mining and Analysis for Transformative Initiatives:

  • Applying advanced data mining techniques in complex technical environments to extract valuable insights for informed decision-making.
  • Identifying patterns and opportunities for process improvement, contributing to enhanced operational efficiency.
  • Providing data-driven recommendations to support transformative initiatives for improved project outcomes.

Stakeholder Engagement in Change Process:

  • Developing strong relationships with technical and non-technical stakeholders, fostering trust and collaboration during change processes.
  • Acting as a liaison, translating complex technical information for non-technical stakeholders to enhance overall project understanding.
  • Focusing on fostering collaboration and open communication, aiming to achieve high stakeholder satisfaction during change initiatives.

Bridging Technical and Non-Technical Communication:

  • Implementing effective communication strategies to bridge the gap between technical and non-technical teams, contributing to improved team cohesion.
  • Creating comprehensive documentation and presentations to convey technical concepts effectively, ensuring better understanding among non-technical stakeholders.
  • Ensuring all stakeholders are well-informed and supportive of project changes.

Workshop Facilitation for Change Execution:

  • Planning and executing workshops to gather valuable input and feedback from stakeholders, influencing project direction and success.
  • Utilising workshops to align team members, address concerns, and ensure shared understanding, reducing project implementation delays.
  • Leveraging workshop outcomes to drive the successful execution of change initiatives, contributing to increased project success rates.

Wealth Operations - Senior Associate

Macquarie Group
09.2020 - 05.2022
  • Carried out operational tasks to support wealth management processes.
  • Analysed and resolved issues.
  • Ensured accuracy and compliance with regulatory requirements in all wealth management operations.
  • Collaborated with cross-functional teams to streamline and optimise operational workflows.
  • Resolved inquiries and issues promptly and effectively.
  • Contributed to the development and enhancement of operational policies and procedures.


Operations Administrator

Macquarie Group
04.2020 - 09.2020
  • Facilitated the early release of superannuation funds during the COVID-19 pandemic, demonstrating adaptability and responsiveness to unprecedented circumstances.
  • Concurrently assisted in various wealth operations tasks, showcasing versatility and contributing to the overall efficiency of wealth management processes.

Event Assistant

Gold Coast Convention And Exhibition Centre
01.2018 - 03.2020

Gap Teacher

St. Mary's School
01.2017 - 12.2017

Retail Worker

Q Growers Market
12.2013 - 12.2016

Education

Bachelor of Business - Management

Griffith University
Gold Coast, QLD
07.2022

Bachelor of Information Technology - Information Systems

Griffith University
Gold Coast, QLD
07.2022

Exchange Program -

Brock University
Canada
2019

Skills

  • Analytical Skills
  • Problem-Solving
  • Communication Skills
  • Requirements Elicitation
  • Data Analysis
  • Technical Proficiency

Timeline

Business Analyst

Macquarie Group
05.2022 - Current

Wealth Operations - Senior Associate

Macquarie Group
09.2020 - 05.2022

Operations Administrator

Macquarie Group
04.2020 - 09.2020

Event Assistant

Gold Coast Convention And Exhibition Centre
01.2018 - 03.2020

Gap Teacher

St. Mary's School
01.2017 - 12.2017

Retail Worker

Q Growers Market
12.2013 - 12.2016

Bachelor of Business - Management

Griffith University

Bachelor of Information Technology - Information Systems

Griffith University

Exchange Program -

Brock University
Max Cummins