Hua Shen
Sydney,NSW
Overview
1
1
year of professional experience
Work History
Restaurant Worker
Hotpot Palace
04.2024 - Current
- Enhanced customer satisfaction by providing timely and efficient service to restaurant patrons.
- Assisted in maintaining a clean and organized dining area for an enjoyable dining experience.
- Collaborated with kitchen staff to ensure accuracy of orders, resulting in fewer customer complaints.
- Developed strong rapport with regular customers, contributing to increased repeat business.
Gift Shop Clerk
Fancy Fions Variety
04.2024 - 06.2024
- Increased customer satisfaction by providing exceptional service and maintaining a friendly demeanor.
- Boosted sales through effective product recommendations, based on customer preferences and needs.
- Assisted with visual merchandising and store displays to attract customers and promote gift shop items.
- Maintained accurate inventory records, ensuring optimal stock levels for popular products.
Bubble Tea Store Clerk
Ba Wang Cha Ji
09.2023 - 12.2023
- Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Managed returns and exchanges efficiently, resolving customer issues promptly while adhering to store policies.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Education
Bachelor of Nursing - Nursing
Western Sydney University
Sydney, NSW06.2026
Skills
- Point of sale operation
- Cash Register Operations
- Customer Service
- Cooperative Attitude
- Service Minded
- Cleanliness and hygiene
- Patience and Empathy
- Basic math proficiency
- Honest and Dependable
- Team Collaboration
- Problem-Solving
- Reliability and punctuality
Availability
Available part-time and casual during the three years of undergraduate degree
Available time Wednesday to Friday 8am-4pm all day Weekend and holiday
Student Visa (expiry until Mar.2027) only work for 48 hours a fortnight
Own NSW RSA
Languages
English
Professional Working
Chinese (Mandarin)
Native or Bilingual
Chinese (Cantonese)
Native or Bilingual
Timeline
Restaurant Worker
Hotpot Palace
04.2024 - Current
Gift Shop Clerk
Fancy Fions Variety
04.2024 - 06.2024
Bubble Tea Store Clerk
Ba Wang Cha Ji
09.2023 - 12.2023
Bachelor of Nursing - Nursing
Western Sydney University