Hua Jie Lin
Mansfield,QLD
Summary
Highly motivated and passionate professional thriving on meaningful interactions and eager to contribute skills to a dynamic team. Strong desire for personal growth, excited to explore new avenues and achieve new milestones in a challenging environment. Committed to continuous learning, ready to embrace fresh opportunities and make a valuable impact in a new setting.
Overview
4
4
years of professional experience
Work History
Admin | Office Helper
TM Tiling & Waterproofing PTY LTD
01.2021 - 01.2022
- Had to send and pay invoices through the company
- Supported employees by restocking office, bathroom, and break room supplies
- Scheduled appointments and managed calendars for staff members.
- Cleaned surfaces, handle trash and restock supplies
- Enhanced staff productivity by performing general clerical tasks such as photocopying, faxing, and data entry.
- Ensured timely completion of assignments by assisting colleagues with various projects as needed.
Director of First Impressions | Admin Helper
Mount Gravatt Mazda
10.2022 - 01.2024
- Greeted and helped customers with their requests
- Trained to make coffee, tea, and other beverages
- Cleaned the most used areas and replenishing stock
- Helped with adding customers to reservations through the phone
- Helped with basic admin tasks using excel and other programs
- Collaborated effectively with cross-functional teams to achieve common goals and maintain seamless operations.
- Trained new hires on front desk procedures and company policies, ensuring consistency in service delivery across the team.
Front of House Server
Momo Chicken & Beer PTY LTD
01.2024 - 08.2024
- Contributed to team efficiency by promptly clearing tables and resetting them for incoming guests.
- Persevered during peak hours while remaining courteous towards customers despite time constraints and high-pressure situations.
- Supported overall restaurant operations by assisting with opening or closing duties as needed.
- Collaborated with kitchen staff to ensure accurate order preparation, contributing to positive guest feedback.
- Handled cash transactions accurately while maintaining a secure till, minimizing discrepancies in financial records.
- Assisted in training new Front of House Servers, fostering teamwork and improving overall service quality.
Front of House Manager
Sushi Jiro
09.2024 - Current
- Partnered with back-of-house management in order to maintain seamless communication between teams, ensuring a smooth dining experience for guests.
- Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
- Acted as the main point of contact for guest inquiries, addressing concerns promptly and professionally while maintaining a positive rapport with clientele.
- Trained new hires on company policies, procedure, s as well as proper food handling techniques which resulted in reduced turnover rates.
- Performed cash handling activities and secured nightly bank deposits.
- Created and managed staff rosters using UKG (Kronos)
Education
High School Diploma -
Mansfield State High School
12.2022
RSA (Right To Serve Alcohol) -
Express Online Training
01.2022
Certificate II - Engineering Pathways
Formula Student
09.2021
Certificate III - Manufacturing Technology
Formula Student
09.2021
Skills
- Guest relations
- Conflict resolution
- Staff management
- Hiring
- Training and mentoring
- POS system operations
- Quality standards
- Time tracking
- Restaurant operations
Timeline
Front of House Manager
Sushi Jiro
09.2024 - Current
Front of House Server
Momo Chicken & Beer PTY LTD
01.2024 - 08.2024
Director of First Impressions | Admin Helper
Mount Gravatt Mazda
10.2022 - 01.2024
Admin | Office Helper
TM Tiling & Waterproofing PTY LTD
01.2021 - 01.2022
Certificate II - Engineering Pathways
Formula Student
Certificate III - Manufacturing Technology
Formula Student
High School Diploma -
Mansfield State High School
RSA (Right To Serve Alcohol) -
Express Online Training
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