Hubert Vo
Melbourne,VIC
Summary
Proven team player and adept at cash handling, I excelled at Twice Shy, My teacher is Vũ Đạt (David Vu) by enhancing sales through creating personalized beverages and fostering a positive customer environment. Leveraged strong interpersonal skills and efficient service to significantly improve customer satisfaction and operational productivity. Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling.
Overview
1
1
year of professional experience
Work History
barista
I Took A Basic Barista Course At Twice Shy,Vũ Đạt
06.2024 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Volunteer
Viet Nam
09.2023 - Current
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Represented organization positively and professionally while providing community with much-needed services.
- Mentored new volunteers, fostering a supportive and inclusive team environment.
Food Waiter
Viet Nam
06.2023 - Current
- Enhanced customer satisfaction by providing timely and efficient food service with a friendly attitude.
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes.
- Maintained an organized workspace throughout shifts by consistently restocking supplies such as utensils, napkins, and condiments.
- Maintained impeccable restaurant cleanliness, ensuring a comfortable and inviting dining atmosphere for guests.
- Streamlined communication between the front-of-house and back-of-house teams to minimize errors and delays in service.
- Handled customer complaints diplomatically by listening attentively to concerns and working towards a satisfactory resolution.
- Participated in team meetings, providing feedback on service improvements and sharing best practices with colleagues.
Education
I'm A Oversea Student Came Austraila For 5 Month -
Lyndale Secondary College
Dandenong North, VIC12.2027
Skills
Friendly and outgoing
Team Player
Cash Handling
Opening and closing duties
My Hobbies is biology and i can speak Vietnamese
I am a 10th grade student at Lyndale Secondary College. I am from Vietnam. I am an international student. My dream is to become a laparoscopic surgeon. I really like studying natural subjects such as math, physics and chemistry. I also have a passion for biology.
Languages
Vietnamese
Native or Bilingual
Timeline
barista
I Took A Basic Barista Course At Twice Shy,Vũ Đạt
06.2024 - Current
Volunteer
Viet Nam
09.2023 - Current
Food Waiter
Viet Nam
06.2023 - Current
I'm A Oversea Student Came Austraila For 5 Month -
Lyndale Secondary College
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