Hudson Cumming
Kirrawee,NSW
Summary
People centric with a team focused methodology, communicating in a friendly and professional fashion. Organised and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Looking forward to new, interesting challenges and horizons.
Overview
13
13
years of professional experience
Work History
Receptionist
Gymea Medical Practice
03.2025 - Current
- Managed front desk operations, ensuring efficient visitor check-in and appointment scheduling.
- Coordinated communication between departments to facilitate seamless information flow.
- Built personal rapport with patients to make them feel comfortable and welcome.
- Learned proprietary software solutions specifically suited to the medical profession.
MCR Coordinator
MediaHub Australia
06.2022 - Current
- Wrote Java and Python programs to improve workflow efficiency by automating entire instruction sets.
- Maintained multiple client asset databases. Finding, modifying, and rectifying assets at client behest.
- Monitored hundreds of channels across ABC, WIN, ANC, GBN networks, prioritising issues of varying degrees and problem-solving dynamically as unforeseen technical issues arise.
- Communicated in a timely, yet confidential manner with dozens of companies, studios and clients, national and international, across a broad range of technological mediums, ensuring seamless TV playout while fostering professional relations.
- Handled hardware associated with proprietary software, performing operational checks and maintaining hardware health.
Presentation Coordinator
MediaHub Australia
11.2021 - 06.2022
- Learned and operated proprietary software suites. Used to schedule, edit and amend Australia's television programming.
- Handled media play-out for freeview to air channel services across a large area of regional markets.
- Worked in tandem and communicated with other studios in a friendly and cooperative manner in order to provide best play-out possible.
- Worked on live rolling during fast paced sporting events.
Floor Manager
Panizzi Café/ UOW
01.2016 - 11.2021
- Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Managed payroll, scheduling, ordering software solutions, along with other back-end IT related tasks in order to maximize sales and profitability.
- Collaborated with cafe management to design and implement promotional strategies for cafe items.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Administrative Assistant
Beekman Automotive
05.2012 - 12.2015
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Created and maintained databases to track and record customer data.
- Assisted development and implementation of new administrative procedures.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
Education
Bachelor Of Counselling - Counselling
Australian Institute of Professional Counsellors
ParramattaHigher School Certificate -
St. Patrick's College
Sutherland, NSW11.2015
Skills
- Hardware and Software Monitoring
- Software System Development
- Technical Issue Troubleshooting
- Creative Team Collaboration
- Written and Verbal Communication
- Stakeholder Communications
- Training and Instruction
- Organisation and Time Management
- Administrative Fluency
- Critical Thinking
Accomplishments
MCR Coordinator: Implemented and tested an entire media playout suite for an international client. Liaised with stakeholders in regards to necessary functions, issues and concerns in order to make On-Air broadcast as seamless as possible.
Floor Manager: Resolving employee - customer disputes in a diplomatic manner, de-escalating tensions and negotiating terms that benefit all parties.
Timeline
Receptionist
Gymea Medical Practice
03.2025 - Current
MCR Coordinator
MediaHub Australia
06.2022 - Current
Presentation Coordinator
MediaHub Australia
11.2021 - 06.2022
Floor Manager
Panizzi Café/ UOW
01.2016 - 11.2021
Administrative Assistant
Beekman Automotive
05.2012 - 12.2015
Bachelor Of Counselling - Counselling
Australian Institute of Professional Counsellors
Higher School Certificate -
St. Patrick's College
References
Clint Rolfe - 0421 555 819 - MCR Supervisor at MediaHub Australia
Dominic Patruno - 0447 433 275 - Trainer at MediaHub Australia
Disha Joshi - 0403 546 041 - Manager at Panizzi Café