Hugh Nelson
Highton,VIC
Summary
Dynamic professional with a proven track record at Thirteenth Beach Golf Links, adept in managing projects and leading teams to enhance operations and customer satisfaction. Skilled in Microsoft Excel and team collaboration, I excel in optimizing service delivery and inventory management, demonstrating reliability and analytical thinking to drive success.
Overview
7
7
years of professional experience
Work History
Golf Operations Assistant
Thirteenth Beach Golf Links
10.2021 - Current
- Assisting with managing daily operations, ensuring smooth coordination between staff members and golfers.
- Developing personal relationships with members.
- Collaborating with golf travel operators to coordinate and manage bookings for large groups of golfers, ensuring smooth scheduling and exceptional service delivery.
- Managing invoices, ensuring accurate billing and timely processing of payments for events and bookings.
- Conducting thorough research on market trends within the local golf industry landscape ensuring competitive pricing strategies were applied consistently across all products available in the pro shop.
- Managing inventory levels effectively by tracking stock movement and conducting regular audits to ensure accurate accounting of all merchandises in the pro shop.
Grocery Team Member
Woolworths Group
09.2017 - 11.2021
- Collaborated with team members to complete daily tasks, ensuring smooth operation of the grocery store.
- Enhanced customer satisfaction by efficiently stocking shelves and maintaining a clean store environment.
- Supported store management by performing additional tasks as needed, such as opening or closing procedures.
- Participated in regular training sessions to stay updated on industry trends and new products.
Education
Graduate Certificate - Financial Planning
Deakin University
Geelong, VIC10.2026
Bachelor of Business - Entrepreneurship & Innovation
Deakin University
Geelong, VIC09.2025
Skills
Leading teams
Managing projects
Time Management
Customer Assistance
Reliability
Team Collaboration
Microsoft Excel
Data Entry
Analytical Thinking
Employee Training
Written Communication
Service Upselling
Timeline
Golf Operations Assistant
Thirteenth Beach Golf Links
10.2021 - Current
Grocery Team Member
Woolworths Group
09.2017 - 11.2021
Graduate Certificate - Financial Planning
Deakin University
Bachelor of Business - Entrepreneurship & Innovation
Deakin University
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