Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Hugo Thiery

Footscray,VIC

Summary

Resourceful Business Development Manager who launched a new Melbourne territory from zero to $130K ARR by securing 15 corporate accounts, surpassing initial growth targets. Studied a Master of Business Analytics with expertise in SaaS subscription models, data-driven sales, CRM optimization, and Python/R/SQL. Proven in full-lifecycle business development, leveraging strategic networking, pipeline acceleration, and scalable retention programs to drive sustainable expansion.

Overview

9
9
years of professional experience

Work History

Business Development Manager (B2B)

Crisis Group
06.2023 - 07.2024
  • Pioneered Melbourne office launch: built lead list, executed cold-call and email campaigns, and secured 15 new corporate accounts in 12 months.
  • Generated $130K annualized revenue from zero baseline by structuring service packages and tiered pricing.
  • Defined ICP and go-to-market playbook, optimized outreach sequences and value messaging to accelerate first-deal close by 30%.
  • Leveraged CRM to track pipeline health, improving forecast accuracy to within 10% of actuals.
  • Networked proactively at industry events and conferences to forge new business connections, identifying high-quality prospects and accelerating pipeline growth.

HUB Manager

SendApp
09.2021 - 05.2022
  • Directed 20-person operations team, standardizing SOPs that lifted on-time delivery from 75% to 93% and cut fulfillment costs by 10%.
  • Collaborated with marketing to drive a 25% uptick in local business volume through targeted regional promotions and community partnerships.
  • Developed daily KPI dashboards in Excel and Power BI, enabling data-driven staffing and a boost in productivity.
  • Enhanced customer retention by 18% through proactive service-level improvements, issue-resolution workflows, and systematic customer feedback analysis.

Bank Advisor

Banque Populaire Du Nord
09.2017 - 12.2018
  • Managed a 200+ client portfolio, achieving 10% growth in loan applications and €110K in fee-based revenue.
  • Upsold insurance and treasury products to 35% of clients, adding €90K in annual recurring revenue.
  • Streamlined loan-approval processes, cut average turnaround time by 15% through digital document workflows.
  • Maintained a 96% satisfaction rating by delivering consultative financial planning.

Sales Advisor (B2B)

CAE Group (TKH Group)
12.2016 - 08.2017
  • Qualified 80+ tender-stage opportunities and authored RFP responses that won €95K in new contracts.
  • Reactivated 3 dormant enterprise accounts, driving €20K in re-engagement revenue.
  • Improved lead-to-proposal conversion by 18% via refined qualification criteria and tailored sales collateral.

Sales Representative (B2B)

TNT Pro
09.2015 - 09.2016
  • Prospected 150+ corporate leads and enriched CRM with high-quality data, scheduling 45+ qualification meetings.
  • Closed 18 datacenter maintenance contracts worth €42K in the first year by aligning service offerings to operational pain points and leveraging cutting-edge techniques and tools.
  • Cultivated relationships that increased contract renewals by 12%.

Education

Master's Degree - Business Analytics

Melbourne Institute of Technology
Melbourne, VIC

Bachelor's Degree - Business And Finance (Banking And Insurance)

Catholic University of Lille (France)
Lille
09-2018

Diploma - Marketing Techniques

Lille Institute of Technology
Lille
09-2017

Skills

  • Full-Lifecycle Business Development
  • New Market Entry & Territory Expansion
  • Data-Driven Sales Strategy & Forecasting
  • Lead Generation & Outbound Prospecting
  • Networking & Industry Event Engagement
  • CRM Management (Salesforce, Zoho CRM)
  • Contract Negotiation & Deal Closing
  • After-Sale Customer Retention Strategies
  • Python R SQL Excel Power BI
  • Master’s-Level Business Analytics & Reporting

Languages

English
Full Professional
French
Native or Bilingual
Spanish
Limited Working

Timeline

Business Development Manager (B2B)

Crisis Group
06.2023 - 07.2024

HUB Manager

SendApp
09.2021 - 05.2022

Bank Advisor

Banque Populaire Du Nord
09.2017 - 12.2018

Sales Advisor (B2B)

CAE Group (TKH Group)
12.2016 - 08.2017

Sales Representative (B2B)

TNT Pro
09.2015 - 09.2016

Master's Degree - Business Analytics

Melbourne Institute of Technology

Bachelor's Degree - Business And Finance (Banking And Insurance)

Catholic University of Lille (France)

Diploma - Marketing Techniques

Lille Institute of Technology

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Hugo Thiery