Hugo Tippett

Randwick,New South Wales

Summary

I am a ambitious and hardworking person who has great social and collaborative skills with both customers and co-workers/management. I also have great time management and self-organization that i intend to any business and i believe these skills and experience learned from being a Job Assistant aat IGA Newtown will translate over well. I have recently graduated highschool and am awaiting HSC results, however i have already received early offers from universities such as UTS and ANU for business and commerce degrees. I am reliable and determined and take whatever tasks and roles given to me with 100% effort and dedication.

Overview

years of professional experience

Work History

Shop Assistant

IGA Local Grocer Newtown

Newtown, Sydney, New South Wales

07.2021 - Current

Greeted customers and provided assistance with product selection.
Assisted in maintaining store appearance by stocking shelves, organizing displays, and ensuring cleanliness of the shop floor.
Operated the cash register to serve customer purchases in a friendly and warm manner.
Processed returns, exchanges, refunds, layaways, special orders and warranties according to company policy.
Resolved customer complaints in a professional manner.
Maintained accurate inventory levels through regular stock checks.
Ensured compliance with safety regulations when handling hazardous materials or equipment such as a cardboard baler.
Answered phone inquiries regarding store hours, product availability, pricing.
Processed online Uber Eats orders and prepared them proficiently in time for delivery pick up.

Surf Lifesaver

Coogee surf club

Coogee, Sydney, New South Wales

10.2020 - 03.2023

unpaid, volunteer work
Understood and followed oral and written directions.
Worked successfully with diverse group of coworkers to serve the community and resolve any problems that locals or beach goers had
Demonstrated leadership by leading smaller patrol groups up and down the beach
Prioritized and organized tasks to efficiently accomplish service goals.

Education

High School Diploma -

Newington College, Stanmore, NSW

09.2023

Skills

Friendly customer service
Strong Social skills
Supply Maintenance
Product Knowledge
cash registers

Cross and Upselling
Relationship Building with Co-workers to maximise colloboration
Safety Procedures
Inventory Management
Product Promotions

Accomplishments

Received Bronze Service award for contributing over 8 hours of service to my community at the Coogee Surf Club
Regionpointed CUO in the cadet program at school, in which i led a group of boys in Year 9 through the bush in treks and hiking Colo River Regoin over 4 nights, with the safety and wellbeing of these boys being completely under my responsibility over this time period.

Timeline

Shop Assistant - IGA Local Grocer Newtown

07.2021 - Current

Surf Lifesaver - Coogee surf club