HUGO VIVIES
Sunshine,VIC
Summary
I graduated from the International Christian Academy High School in December 2019. After graduation, I continued further studies in French and Portuguese during the pandemic. In April 2022, I was awarded a scholarship to attend EF Rome school to study Italian. My native language is Spanish, I am also a fluent speaker of the following languages: English, Italian, Portuguese and French. Punctual and honest with solid background in customer experience environments. I worked as a manager of a big Detail company in New York, in charge of the team and resolving issues.
Overview
2
2
years of professional experience
Work History
Cashier Manager
Management Training
01.2022 - 10.2023
- Resolved customer complaints quickly to maintain customer satisfaction.
- Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
- Quickly and accurately counted drawers at start and end of each shift.
- Built positive relationships with customers to increase repeat business.
Education
French
Alliance Française
06.2020
Diploma - Barista Coffee Maker
Medellin Barista School
Colombia10.2023
High School Diploma -
International Christian Academy High School
Panama12.2019
Skills
- Spanish
- English
- Italian
- Portuguese
- French
- Attention to Detail
- Issue Resolution
Education Career Experience
- International Christian Academy High school graduate, 03/01/10, 12/01/19, Science and technology
- Barista at Casa Loro State - Panama, 04/01/23, 10/01/23
Academic Portfolio
- 16 levels of French at Alliance Française, 08/01/17, 06/01/20
- Level B2 of the Italian language at FE Rome, 04/28/22, 02/15/23
- Introduction to Coaching, 03/01/23, 03/31/23
Barista
Pursuing my passion for coffee .
Languages
Italian
Professional Working
French
Limited Working
Portuguese
Professional Working
English
Full Professional
Timeline
Cashier Manager
Management Training
01.2022 - 10.2023
French
Alliance Française
Diploma - Barista Coffee Maker
Medellin Barista School
High School Diploma -
International Christian Academy High School
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