Summary
Overview
Work History
Education
Skills
About Me
Leadership
Hobbies / Interests
Timeline
Generic

Hugo Walters

Balgowlah Heights,NSW

Summary

Dependable and diligent student with experience in dynamic, high-performance sales environments. Skilled in providing outstanding customer service through superb attention to detail and interpersonal skills.

Overview

3
3
years of professional experience

Work History

Sales Assistant

Crust Pizza
12.2020 - 11.2021
  • Delivered exceptional customer service to a wide variety of the general public both in-store and by telephone.
  • Used in-store systems to efficiently place orders.
  • Trained new hires on company policies, procedures, sales tactics and how to make great pizza.
  • Managed customer concerns and queries in a fast-paced work environment.

Retail Sales Assistant / Paint Specialist

Bunnings Warehouse
12.2021 - 02.2023
  • Interacted with a wide variety of the general public, providing useful and expert services regarding painting / hardware.
  • Stocked merchandise, clearly labelling items, and arranging according to sales tactics.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Worked regularly in a large team to manage the rapid turnover of merchandise.

Ski Instructor

Vail Resorts Inc
12.2023 - 02.2024
  • Worked amongst a large team of instructors to provide high quality and enjoyable ski lessons.
  • Managed group dynamics effectively through conflict resolution strategies.
  • Worked to always follow safe work protocols, ensuring the safety and comfort of myself and client
  • Offered constructive feedback to clients to help reach goals.

Education

Bachelor of Law / Advanced Humanities -

University of Queensland
Brisbane, QLD
11.2028

High School Diploma -

Knox Grammar School
Wahroonga, NSW
11.2023

Skills

  • Outstanding Customer Service
  • Initiative and Diligence
  • Effective Decision Making / Critical Thinking
  • Communication / Reliability

About Me

I am a recently graduated student of Knox Grammar School, currently living and studying as a Ramsay scholar in Brisbane, QLD at UQ. I was an active member of my community throughout my time at school as I have participated in various sporting events and teams, leadership opportunities and co-curricular clubs. I am enthusiastic to learn, and I am keen to gather experiences through various opportunities beyond education. I will always seek to demonstrate my maturity and personable attitude within everything in which I am involved.

Leadership

I was involved in leadership and teaching throughout my time at high school and received the Head Prefect position of Wellbeing at Knox Grammar School. My job entailed mentoring a group of 60 younger student leaders known as a PLT (Portfolio Leadership Team) from years 7 to 11 as well as hosting and running events throughout the school such as RUOKAY and assembly speeches. Most notably, I had the opportunity to organise and host the Student Wellbeing Conference, a state-wide day of student leadership with hundreds of students from various schools sharing resources and engaging in deep learning – reported on by the Sydney Morning Herald. 

Hobbies / Interests

  • Reading / Writing
  • Philosophy
  • Art
  • Skiing
  • Martial Arts

Timeline

Ski Instructor

Vail Resorts Inc
12.2023 - 02.2024

Retail Sales Assistant / Paint Specialist

Bunnings Warehouse
12.2021 - 02.2023

Sales Assistant

Crust Pizza
12.2020 - 11.2021

Bachelor of Law / Advanced Humanities -

University of Queensland

High School Diploma -

Knox Grammar School
Hugo Walters