Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Referees
Generic

Arlette Mabelo

42 Mikeala Way Logan Reserve ,QLD

Summary

To obtain a position that will enable to use strong organisational skill, educational background and ability to work well with people.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Customer Service Assistant

Pinnacle People Queensland
02.2023 - Current
  • Serve food and beverage to guests according yo standard operating procedures.
  • Maintained clean and organized work environment to maintain customer safety.
  • Always maintains a high standard of personal appearance and personal hygiene.
  • Assisting the kitchen when required.
  • Perform cashiering tasks according to the set standards.
  • Developed strong relationships with customers, establishing trust and loyalty through attentive service.

Student Placement

Friendsforgood
03.2021 - 06.2022

Help people that experience loneliness by talking to them through the phone.

Being aware of when a person is in crisis so that I can be able to refers them to the right crisis line.

Work effectively with people from diverse, cultural, economic and ethnic backgrounds.

Prepared and maintained necessary documentation of referrals, service provisions and outcomes.

Community Hub

Fernbrooke Community Hub
02.2019 - 04.2020
  • Prepared nutritious snacks and meals for program participants.
  • Maintained clean facilities to better serve program needs.
  • Help student with translation from English to Swahili
  • Planned and delivered numerous activities and special events.
  • Gained knowledge and experience working with children in educational setting.

Education

Diploma of Community Service - Community Services

TAFE Queensland
Acacia Ridge, QLD
04.2021

High School Diploma -

Balmoral State High School
Brisbane, QLD
11-2018

Bachelor of Social Work -

Griffith University
QLD
07-2023

Skills

  • Critical Thinking
  • Cultural Awareness
  • Decision-Making
  • Multitasking Abilities
  • Attention to Detail
  • Excellent Communication
  • Teambuilding
  • Reliable

Certification

Certificate III in Hospitality

Certificate in Responsible Service of Alcohol

Languages

Swahili
English

Timeline

Customer Service Assistant

Pinnacle People Queensland
02.2023 - Current

Student Placement

Friendsforgood
03.2021 - 06.2022

Community Hub

Fernbrooke Community Hub
02.2019 - 04.2020

Diploma of Community Service - Community Services

TAFE Queensland

High School Diploma -

Balmoral State High School

Bachelor of Social Work -

Griffith University

Referees

Chantal Kabwiz Chitumb

0423 656 772

Amisha Raj

0401 536 121

Arlette Mabelo