Hui-Ching WEN
Gold Coast,QLD
Summary
Reliable and compassionate childcare worker offering expertise in planning activities, maintaining safety and improving behavior. Well-versed in needs and behaviors of children between ages of 0 and 4. Skilled at coordinating events, directing craft times and setting up field trips to offer children numerous learning opportunities. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Childcare Worker
Goodstart Early Learning
2022.06 - Current
- Provided support and guidance to children in conflict resolution.
- Promoted good behavior with positive reinforcement methods.
- Collaborated with coworkers to develop innovative programs that enriched childcare experience for all involved parties.
- Created safe and engaging learning environment for groups of diverse children with various learning styles.
- Fostered creativity in children through engaging art projects, imaginative playtime, and other stimulating activities.
- Encouraged children's emotional and social development.
- Facilitated outdoor playtime to promote physical activity while teaching essential coordination skills.
- Utilized positive reinforcement techniques to encourage good behavior.
- Liaised with parents and guardians to discuss child progress.
- Improved emotional well-being of children through providing consistent support and empathy in various situations.
- Dispensed snacks and meals to children in accordance with nutritional guidelines.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Facilitated learning through play, stories and outdoor activities for successful child outcomes.
- Logged information regarding naps, feedings, and any medications administered.
- Developed lessons and activities to promote children's physical and emotional development.
- Maintained safe and clean environment for children by adhering to health and safety protocols.
- Managed daily routines, including meal preparation and nap times, ensuring structured and nurturing environment for children.
- Administered prescribed medication in pill, liquid, and shot format.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Promoted language development by incorporating storytelling, music, and conversation into daily activities.
Cashier
Breadtop
2014.11 - 2021.12
- Operated cash register to record transactions accurately and efficiently.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Performed cash, card and check transactions to complete customer purchases.
- Contributed to store success by maintaining high standards of cleanliness throughout facility.
- Collaborated with team members to achieve sales targets and maintain clean, well-stocked store environment.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Used POS system to enter orders, process payments and issue receipts.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Processed refunds and exchanges in accordance with company policy.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
Advanced Diploma - Leadership And Management
Entrepreneur Education Pty Ltd
Gold Coast, Australia10.2023
Diploma - Leadership And Management
Imagine Education
Gold Coast, Australia01.2023
Diploma - Early Childhood Education
Imagine Education
Gold Coast, Australia05.2022
Certificate III - Early Childhood Education
Imagine Education
Gold Coast, Australia10.2021
Associate Degree - Nursing
Chang Gung University
Taiwan 06.2004
Skills
- Lesson Plan Creation
- Child Supervision
- Documentation And Reporting
- Adaptability and Flexibility
- Childcare Regulations
- Infant Care and Feeding
- Curriculum Planning
- Infant Care
- Cleaning and sanitizing
- Problem-solving abilities
- Child Safety
- CPR training
Additional Information
Leanne Mclvor
Centre Director - Goodstart Early Childcare Parkwood
0437-875005
Michelle Mallinson
Assistant Director - Goodstart Early Childcare Parkwood
0407-674331
Certification
- Blue card
Number: 2028399/3
Expire date: 29/June/2027
- First Aid
Expire date: 07/August/2026
- CPR
Expire date: 07/August/ 2023
- 408 Visa
Expire date: 09/October/2024
Timeline
Childcare Worker
Goodstart Early Learning
2022.06 - Current
Cashier
Breadtop
2014.11 - 2021.12
Advanced Diploma - Leadership And Management
Entrepreneur Education Pty Ltd
Diploma - Leadership And Management
Imagine Education
Diploma - Early Childhood Education
Imagine Education
Certificate III - Early Childhood Education
Imagine Education
Associate Degree - Nursing
Chang Gung University
- Blue card
Number: 2028399/3
Expire date: 29/June/2027
- First Aid
Expire date: 07/August/2026
- CPR
Expire date: 07/August/ 2023
- 408 Visa
Expire date: 09/October/2024
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