HUI GOH
Greenvale,Vic
Summary
Organised and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Ambitious Marketing Assistant optimising campaign performance to drive business success. Team-driven Recruitment assistant considered an expert and compassionate yet sharp to always get the job done correctly. Pursuing a role where exceptional attention to detail and well-developed skills will be highly valued. Reliable individual experienced in conducting market research and creating marketing campaigns. Skilled at producing high-quality content to increase sales and conversion rates. Recognized as strong team player with exceptional communication skills.
Overview
10
10
years of professional experience
Work History
Marketing Assistant
Austrump Box Hill Real Estate Pty. Ltd
03.2021 - Current
- Freelance in Sales & Marketing at Realty Agency
- Provides excellent customer service
- Maintained documentation, detailing assignments, in-progress work and completed project milestones.
- Confirmed appointments and interviews with job candidates.
Team Lead
ISS
07.2020 - 12.2021
- Melbourne Airport - Aviation Security
- Frontline Leadership Role at Operation Team - Melbourne Airport
- Work in a fast-paced environment
- Deal with day-to-day different work challenges from customers face to face and phones
- The first point of contact for Customers/Passengers' needs and complaints
- High Volume of Services with Human Touch - Customer Focus by ISS value
- Supervisor Role during Security Screening Operation - Take Care and
- Control Staff movement of up to 100 staff at the Screening Point and
- Terminal 2 during high peak season (before the pandemic)
- Deliver Highly Efficient Communication Skills and Problem-Solving in all aspects areas within Team Work (Included Management, Airport Management and Border Force sector)
- Provide Coaching and Training to staff
- Ensure all documents are up-to-date compliances with National SOPs
- Provide day-to-day operations administration data and clerical work
- Fully trained and qualified as part of the Melbourne Airport Surveillance Security Officer o CCTV Control Room o Footage Report o Incident Report o Emergency support o Daily operational activities that liaise with VicPol and AFP
- Trained new team members by relaying information on company procedures and safety requirements.
- Coached team members in techniques necessary to complete job tasks.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
Australian
07.2013 - 07.2014
- Produce Store
- Retail – Melbourne Airport
- As Casual position for family reasons.
Education
Graduate Certificate - Human Resource Management
RMIT Online
08.2023
• Pacific Supervisory Mastery Programme 2019
ISS Learning
07.2019
ISS Learning & Development - undefined
2016
Master Course in Contour Beauty - undefined
2016
Certificate II in Security Operations Unarmed Guard & Crowd Control (NSTA, BUNDOORA) - undefined
2014
Control Room Operator (NSTA, BUNDOORA) - undefined
2014
Aviation Security Training and Dangerous Goods Awareness (NSTA -
2014
Diploma - Human Resource Management
IBMEC, Griffith University
2002
Skills
- Verbal and Written Communication
- Organisation, Prioritising and Multi-Tasking
- Time Management
- Employee Training
- Recruitment Assistant
Additional Information
- Hobbies/Interests: Painting Family Gathering Exercise (hiking, walking, bowling)
Languages
Chinese (Mandarin)
Full Professional
Chinese (Cantonese)
Elementary
Malay
Elementary
Timeline
Marketing Assistant
Austrump Box Hill Real Estate Pty. Ltd
03.2021 - Current
Team Lead
ISS
07.2020 - 12.2021
Australian
07.2013 - 07.2014
Graduate Certificate - Human Resource Management
RMIT Online
• Pacific Supervisory Mastery Programme 2019
ISS Learning
ISS Learning & Development - undefined
Master Course in Contour Beauty - undefined
Certificate II in Security Operations Unarmed Guard & Crowd Control (NSTA, BUNDOORA) - undefined
Control Room Operator (NSTA, BUNDOORA) - undefined
Aviation Security Training and Dangerous Goods Awareness (NSTA -
Diploma - Human Resource Management
IBMEC, Griffith University
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