Hui-Yi Yang
Brisbane,QLD
Summary
Proven to excel in fast-paced environments, I leveraged my problem-solving abilities and hand-eye coordination to enhance product quality and customer satisfaction. My expertise in POS system operations and commitment to reliability led to significant improvements in workflow efficiency and team collaboration.
Overview
4
4
years of professional experience
Work History
Meat Process Worker
Wadmin Pty Ltd
10.2023 - 11.2024
- Demonstrated adaptability by quickly adjusting to changes in work schedules or job assignments based on fluctuating production demands.
- Assisted in the training of new staff, providing guidance on proper procedures and equipment handling techniques.
- Maintained high standards for product presentation by consistently following company guidelines for packaging and labeling procedures.
- Supported team members in achieving daily production targets by collaborating effectively and sharing best practices.
- Labeled meat items clearly and accurately with allergen information and expiration dates.
- Facilitated smooth workflow transitions between workstations, minimizing downtime and maximizing output levels.
- Contributed to a positive work environment by maintaining clear communication channels and promoting teamwork among colleagues.
- Enhanced product quality through consistent compliance with hygiene and sanitation regulations.
Sales Associate
Civilmart
01.2021 - 01.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Education
Master of Finance - Finance
National Chunghua University of Education
Taiwan01-2023
Skills
- Customer service excellence
- Product restocking
- POS system operations
- Refund handling
- Scanner operations
- Problem-solving abilities
- Reliability
- Weighing and labeling
- Hand-Eye Coordination
- Product Inspection
Languages
English
Professional Working
Chinese (Mandarin)
Native or Bilingual
Interests
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Photography
- Music
- Cooking
- Knitting and Crocheting
Timeline
Meat Process Worker
Wadmin Pty Ltd
10.2023 - 11.2024
Sales Associate
Civilmart
01.2021 - 01.2023
Master of Finance - Finance
National Chunghua University of Education
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