Summary
Overview
Work History
Skills
Personal Attributes
Timeline
Generic

Huimin Guo

South Perth

Summary

A motivated and reliable hospitality professional with extensive experience in customer service, supervision, and team coordination within busy restaurant environments. Friendly, hardworking, and quick to learn, with strong communication skills in both English and Chinese. Passionate about providing excellent service and contributing to a positive team culture.

Overview

10
10
years of professional experience

Work History

Senior Waitstaff

Moon Flower Modern Chinese Restaurant
07.2023 - Current
  • Deliver high-standard customer service in a modern Chinese fine dining environment
  • Coordinate table service, communicate with kitchen, and manage guest expectations
  • Support new staff with training and familiarisation

Supervisor

8 on the Point Chinese Restaurant
02.2020 - 05.2023
  • Supervised front-of-house operations in a busy waterfront restaurant
  • Managed reservations, customer issues, and service staff rosters
  • Ensured smooth service flow and exceptional dining experience for guests

Cashier & Cleaner

Madkichen Sushi
03.2018 - 12.2019
  • Handled POS transactions, takeaway orders, and general cleaning
  • Maintained hygiene standards and customer satisfaction

Waitstaff

Xuntangji.VP
05.2015 - 12.2016
  • Full-time restaurant floor service, focused on table service and food delivery
  • Built strong interpersonal and teamwork skills

Skills

  • Bilingual: Fluent in Mandarin Chinese and English
  • Basic Cantonese comprehension
  • Customer service & complaint handling
  • Team leadership & shift coordination
  • POS operation and restaurant workflow
  • Reliability and punctuality
  • Order taking
  • Flexible schedule
  • POS system proficiency

Personal Attributes

  • Reliable and punctual
  • Friendly and approachable
  • Fast learner with a strong work ethic
  • Committed to delivering great customer experiences

Timeline

Senior Waitstaff

Moon Flower Modern Chinese Restaurant
07.2023 - Current

Supervisor

8 on the Point Chinese Restaurant
02.2020 - 05.2023

Cashier & Cleaner

Madkichen Sushi
03.2018 - 12.2019

Waitstaff

Xuntangji.VP
05.2015 - 12.2016

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Huimin Guo