Huiyao Zhang
Melbourne,VIC
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Responsible Animal Caretaker skilled in bathing, grooming and general animal welfare management. Promotes good health with fun, safe and clean environments. Dependably carries out instructions and stays current on schedules.
Reliable and punctual Animal Care team member with proven skills cleaning animal areas, coordinating inventory and managing animal needs with care and compassion. Highly organized and hardworking with good communication and multitasking abilities.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Bakery Assistant
Fuumi Fuumi
12.2023 - Current
- Enhanced customer satisfaction by providing exceptional service and handling special requests for bakery products.
- Maintained high-quality standards by following proper baking techniques and adhering to strict hygiene guidelines.
- Contributed to a positive work environment by collaborating with team members and assisting in various tasks as needed.
- Assisted in reducing waste by accurately measuring ingredients during preparation and utilizing leftover dough for new creations.
- Upheld cleanliness standards within the bakery area, ensuring a safe and sanitary workspace for food preparation.
Kitchen Hand and Cashier
Poked
01.2023 - 12.2023
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Labeled and stored all food items correctly and checked expiration dates routinely.
- Followed recipes and chef instructions to prepare food correctly.
- Unloaded food deliveries and stored items in proper locations for easy access.
Receptionist
The Barkber Shop - Pet Grooming
11.2022 - 01.2023
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Documented animals' weight, size and condition in computer system for review by senior staff.
- Communicated professionally with pet owners via phone, email, and text.
- Identified potential signs of aggression and anxiety in pets and took necessary steps to minimize any risks.
Receptionist
GIC-E-Sports
02.2022 - 01.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Organized, maintained and updated information in computer databases.
Education
Bachelor of Science - Biochemistry
Monash University
Melbourne, VIC12.2025
Skills
- Data Entry
- Bookkeeping
- Scheduling
- Document Management
- Customer Assistance
- Sanitation Practices
- Punctuality
- POS System Operation
- Valid Driver's License
- Doggy Daycare
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification
- Certified Pet Sitter, Mad Paws - 2022
Languages
Chinese (Mandarin)
English
Timeline
Bakery Assistant
Fuumi Fuumi
12.2023 - Current
Kitchen Hand and Cashier
Poked
01.2023 - 12.2023
Receptionist
The Barkber Shop - Pet Grooming
11.2022 - 01.2023
Receptionist
GIC-E-Sports
02.2022 - 01.2023
Bachelor of Science - Biochemistry
Monash University
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