To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
ADMIN & CUSTOMER SUPPORT/SALES SUPPORT
Actura
06.2023 - Current
Help customers with complaints and questions, give customers information about products and services, take orders, and process returns
Analyzing and reporting product malfunctions
Assist with account management, finance bookkeeping, fliprobot projects, delivery and mission control.
REAL ESTATE AGENT
Leading Capital
03.2023 - 06.2023
Collaborated with colleagues to discuss Australian properties and selling cases
Take part in the actual advertising process, including advertising on the street through brochures.
TEACHING PRIMARY SCHOOL KIDS STEM USING LEGO
Young Engineers
09.2022 - 03.2023
Collaborated with the director and other colleagues to conduct lego lessons for primary school students
Gained experience in teaching and working with children.
SCIENCE STUDENT MENTOR
The University of Sydney
11.2022 - 02.2023
Collaborated with peers to engage and communicate with mentees to support their transition to university
Receive professional training to build leadership and communication skills.
REDUCING EMISSIONS FROM FARM TO PLATE
Harris Farm
07.2022 - 08.2022
Collaborated in a team of six to seek solutions for reducing carbon emission for Harris Farm and presenting it with presentation, videos and reports
Leading and overseeing the team in developing the idea of improve the Harris Farm app 'Friends of the Farm'
Coordinated with Harris Farm executives in finalising the solutions.
Education
BACHELOR OF MEDICAL SCIENCE & NUTRITION -
The University of Sydney
01.2022
Skills
R, RMarkdown, Adobe, building Google Sheets, understand the principles of quality assurance, basic knowledge in lab protocols, Mid Journey, ChatGPT, Xero, can speak Mandarin, Microsoft Office, Customer Service
NUTM3888 Metabolic Cybernetics, Semester 2, 2022, Currently collaborating in a interdisciplinary group of seven to analyse and apply machine learning techniques to a nutritional dataset. Define the relationship between nutritional variables supported by scholarly sources.
FOOD3001 Food Processing and Value Adding, Semester 1, 2022, Collaborated in a group of four to generate product specifications for a variety of chosen products. Understand the principles of quality assurance, including HACCP, WHS and environmental practices.
OLES2107 Digital Influence Through Social Media, Semester 2, 2020, Collaborated in a group of four to create projects and upload them onto different social media platforms. The projects aimed at advertising the need for protecting endangered animals and took the form of videos, ppt, posts and reports.
MEDS3888 Medical Science Interdisciplinary Project, Semester 2, 2022, Collaborated in a group of seven to create interdisciplinary science projects based on provided resources. Experience in obtaining datasets through surveys and has the ability to create a scientific report, videos, presentations etc. using the obtained resources.
Hobbies and Interests
Food technology, coding, lego, creative art, education, movies and lab work.
References
Available upon request.
Certification
Assistant Agent Course - Certificate of Registration
Customer Service Agent (Executive Support & Admin Tasks Included) at OutworxCustomer Service Agent (Executive Support & Admin Tasks Included) at Outworx
Customer Service Agent (Executive Support & Admin Tasks Included) at OutworxCustomer Service Agent (Executive Support & Admin Tasks Included) at Outworx