Huizi (Hazel) Shan
Erskineville,Australia
Summary
Current psychology student seeking to transition into a new career opportunity. Experienced in administrative tasks, working in fast-paced office environments, and providing high-quality customer service. Adaptable and organised, with strong communication and interpersonal skills. Comfortable working both independently and collaboratively, with the ability to manage multiple tasks and priorities effectively.
Overview
3
3
Languages
1
1
Certification
8
8
years of professional experience
Work History
Administrator/Logistics Coordinator
Bacchant Wine Merchants
04.2022 - 12.2025
- Provide administrative support, including processing customer orders, stock ordering, stock level monitoring and other logistic support through SAP.
- Liaising with clients and stakeholders including warehousing and logistic partners.
- Managing accounts receivable by process incoming payments, resolve billing and customer credit issues, and maintain accounts receivable files and records.
- Coordinated inventory management systems to streamline stock levels and improve order fulfillment processes.
- Oversaw daily administrative tasks, ensuring accurate documentation and timely communication across departments.
- Monthly wine tasting panels.
Cellar Door Ambassador
Handpicked Cellar Door
09.2019 - 03.2025
- Australian wine retail and promotion including hosting wine tastings, providing advice for wine and food pairings and sharing wine knowledge with customers.
- Customer service: attending to customer enquiries via phone, email and in-person in a timely and professional manner, using all available resources.
- Provide administrative support including invoice entering, online order management, arranging of parcel deliveries as well as other duties assigned by senior staff members.
- Team leader.
Marketing Coordinator
ConnectX
07.2018 - 10.2018
- Marketing and advertising that promoting Australian brand targeting Chinese audience via social media.
- Office admin.
Marketing Executive
Red Door Marketing
04.2018 - 06.2018
Education
Graduate Diploma - Psychology
University of New South Wales
Sydney, NSW11-2027
Master - International Business
International College of Management
Sydney, Australia03.2022
Master - Food Science and Technology
University of New South Wales
Sydney, Australia11.2017
Mastering Australian Wine
Sydney Wine Academy
Sydney, Australia10.2018
WSET Level 3 - undefined
Sydney Wine Academy
Sydney, Australia11.2017
Skills
- Design Software’s: Adobe Indesign, WeChat article layout software
- Office Application: SAP Business One, Microsoft Word, Excel, PowerPoint
- Strong interpersonal skills gained through extensive customer service experience
- Strong attention to detail
- Ability to work independently or as a team
- Wine tasting and analysis
Certification
Work With Children Check: WWC3370011E
Valid RSA
WEST Level 3
Languages
English
Professional Working
Chinese
Native or Bilingual
Japanese
Elementary
Timeline
Administrator/Logistics Coordinator
Bacchant Wine Merchants
04.2022 - 12.2025
Cellar Door Ambassador
Handpicked Cellar Door
09.2019 - 03.2025
Marketing Coordinator
ConnectX
07.2018 - 10.2018
Marketing Executive
Red Door Marketing
04.2018 - 06.2018
WSET Level 3 - undefined
Sydney Wine Academy
Mastering Australian Wine
Sydney Wine Academy
Master - Food Science and Technology
University of New South Wales
Master - International Business
International College of Management
Graduate Diploma - Psychology
University of New South Wales