Humaira Ghaffar
London
Summary
Dedicated and enthusiastic international student in London seeking part-time employment opportunities. Currently pursuing Master in health sciences at BPP university London with a strong background in customer service and a passion for delivering exceptional experiences. Proficient in English and [other relevant languages], with excellent communication, teamwork, and time management skills. Eager to contribute positively to a dynamic work environment while gaining valuable experience and enhancing professional skills.
Overview
2
2
years of professional experience
Work History
Voluntary Caregiver
Age Care
08.2022 - 02.2023
- Alleviated stress for family members by taking on various caregiving duties that allowed them time for self-care or work obligations.
- Implemented effective time management strategies while juggling multiple responsibilities in a high-pressure caregiving environment.
- Maintained open lines of communication between patients, family members, and medical professionals to provide comprehensive care.
- Facilitated proper nutrition for patients by preparing healthy meals according to dietary restrictions and preferences.
Restaurant Team Member
Second Cup Coffee
03.2022 - 11.2022
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
Fuel Station Attendant
Shell Station
02.2022 - 04.2022
- Contributed to a strong customer retention rate by fostering positive relationships through friendly conversation and attentive service.
- Maintained a professional appearance and attitude while on duty to represent the company positively in all interactions with customers or vendors.
- Maintained a clean and organized station by conducting regular inspections and addressing spills or debris promptly.
- Ensured accurate fuel dispensing by monitoring pumps, gauges, and meters during operation.
Customer Service Representative
Stylo
01.2021 - 07.2021
- Assisted customers with inquiries, product selection, and purchases.
- Handled cash transactions and maintained accurate records of sales.
- Restocked shelves, organized merchandise displays, and maintained cleanliness of the store.
Education
High School Diploma -
School of Diplomas
Lahore05.2022
High School Diploma -
Lahore School of Representatives
Lahore03.2021
Skills
- Customer service: Experienced in addressing customer needs and resolving issues professionally
- Communication: Strong verbal and written communication skills in English and [any other relevant languages]
- Teamwork: Collaborative team player with the ability to work effectively in diverse environments
- Time management: Skilled in prioritizing tasks and meeting deadlines in fast-paced settings
- Computer skills: Proficient in Microsoft Office Suite and POS (Point of Sale) systems
Languages
English
Full Professional
Urdu
Native or Bilingual
Hindi
Full Professional
Punjabi
Native or Bilingual
Timeline
Voluntary Caregiver
Age Care
08.2022 - 02.2023
Restaurant Team Member
Second Cup Coffee
03.2022 - 11.2022
Fuel Station Attendant
Shell Station
02.2022 - 04.2022
Customer Service Representative
Stylo
01.2021 - 07.2021
High School Diploma -
School of Diplomas
High School Diploma -
Lahore School of Representatives
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