Humaira Tasnim Proma
Geelong,VIC
Summary
Dedicated HR professional with extensive experience in customer care handling the restaurant industry. Skilled in all aspects of human resources management, including recruitment, training, and employee relations. Proven track record in effectively handling customer interactions and adept at managing diverse teams. Strong communicator with a passion for fostering positive workplace environments and driving organizational success through people-centric strategies.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Human Resources Assistant
Sultan's Dine Restaurant
10.2020 - 12.2023
-Responsible for Recruitment , Selection, Placement, Training , Development, Attendance
-Salary Administration
-Customer care Handling
-Follow-up to Performance Management System for all officers, staffs.
-Taking disciplinary action and handling grievance issues.
-To improve workers and management relationship, communication with workers.
-Ensuring safety measures in factory and issues like House-keeping, Cleanliness.
Management, Safety Management etc.
-To maintain update all sorts of leave.
-Ensure proper documentation of employees' documents.
- To check the employees IN & OUT register daily.
-Any other task as assigned by the management from time to time.
Education
Bachelor of Science - Computer Science
American International University
Bangladesh03.2018
Skills
- HR policies
- Communication Management
- Human resources administration
- Employee Relations
- Customer care
- Restaurant management
Certification
I have a barista certification ,it indicates a passion for coffee and a desire excel i the craft of creating high quality beverages.
Languages
English
Full Professional
Hindi
Professional Working
Timeline
Human Resources Assistant
Sultan's Dine Restaurant
10.2020 - 12.2023
Bachelor of Science - Computer Science
American International University
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