Humayra Mitu
14 Alice Street, Macquarie Fields, NSW,NSW
Summary
Seeking a challenging position in a reputable organisation to expand and utilise my learning, skills and knowledge. Possess excellent communication skills and have an eye for detail. Flexible to work in any environment as required.
Overview
1
1
year of professional experience
Work History
Lead Barista, Donut Maker, Cashier, Shop Manager
Donut Heaven
01.2024 - Current
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Maintained accurate inventory counts to meet customer demands and sustain operations.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
Education
Bachelor Of Social Work - Social Work
Sydney Met
NSW, Sydney 12th Standard - Humanities
Nari Shikkha Academy Degree College
Moulvibazar, Bangladesh Skills
- Health codes compliance
- Menu Memorization
- Order Taking
- Menu development
- Safe Food Handling
- POS Systems
- Food Service
- Beverage Preparation
- Team Management
- Food Running
- Barista Training
Languages
Bengali
Native or Bilingual
Hindi
Professional Working
English
Professional Working
Timeline
Lead Barista, Donut Maker, Cashier, Shop Manager
Donut Heaven
01.2024 - Current
Bachelor Of Social Work - Social Work
Sydney Met
12th Standard - Humanities
Nari Shikkha Academy Degree College