Humeyra Kul
Summary
Motivated graduate of Bachelor of Criminal Justice and Psychological Studies seeking an entry-level job. Organised and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals and display eagerness to learn from experienced professionals and co-workers. Excellent at communication and working collaboratively with others.
Overview
9
9
years of professional experience
Work History
Technician
HPS Pharmacies
12.2022 - Current
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Maintained compliance with regulatory standards and safety requirements.
- Applied critical thinking and research to address complex issues.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Organised work to meet demanding production goals.
- Cultivated productive working relationships with colleagues from diverse backgrounds, fostering effective teamwork within the organization.
Cashier Manager
Sultan Halal Meats & Poultry
03.2015 - 07.2022
- Supervised store opening and closing procedures, including counting cash drawers and making bank deposits.
- Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
- Organized and updated schedules to optimize coverage for expected customer demands.
- Resolved customer problems by investigating issues, answering questions and building rapport.
- Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
- Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
- Managed daily cash deposits, ensuring accuracy and timely submission to the bank.
- Quickly and accurately counted drawers at start and end of each shift.
- Resolved customer complaints quickly to maintain customer satisfaction.
- Built positive relationships with customers to increase repeat business.
- Promoted a safe working environment with thorough adherence to company policies and safety protocols.
- Mentored team members to enhance professional development and accountability in workplace.
Retail Assistant
Ozmah Factory Outlet
09.2017 - 02.2018
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
- Answered questions about current promotions and resolved issues according to store policies.
- Designed and deployed new display ideas to improve accessibility to merchandise.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
Education
Bachelor of Arts - Criminal Justice And Psychology
Victoria University
Footscray, VIC09.2024
High School Diploma -
Ilim College
11.2016
Skills
- Works Well Under Pressure
- Multitasking and Organization
- Customer Assistance
- Team Communication and Collaboration
- Client Outreach
- Attention to Detail
- Decision-Making
- Professionalism
- Works Well Under Pressure
- Multitasking and Organization
- Customer Assistance
- Time Management Capabilities
Timeline
Technician
HPS Pharmacies
12.2022 - Current
Retail Assistant
Ozmah Factory Outlet
09.2017 - 02.2018
Cashier Manager
Sultan Halal Meats & Poultry
03.2015 - 07.2022
Bachelor of Arts - Criminal Justice And Psychology
Victoria University
High School Diploma -
Ilim College
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