Summary
Overview
Work History
Education
Skills
Timeline
Generic

HUNARJOT

Schofields,NSW

Summary

A talented administration professional with over 5 years of customer service experience, with solid background in managing front desk operations and ensuring smooth visitor experiences. Successfully handled high-volume call management and appointment scheduling, contributing to efficient office operations. Demonstrated organizational and communication skills to foster welcoming environment.

Overview

6
6
years of professional experience

Work History

Receptionist

Belle Property
11.2024 - 01.2025
  • Greeted clients warmly, handled phone calls, emails and in-person queries professionally.
  • Managed client check-in
  • Scheduled and confirmed client appointments, handled reminders, cancellations and reschedules
  • Supported stock management.

Control Room Operator

Melbourne Convention and Exhibition Centre
10.2022 - 10.2024
  • had closed eye on CCTV cameras, downloading CCTV footage and making reports on incidents.
  • handled cards and keys for big concerts and auditing them.
  • Documented daily activities in internal system and submitted timely shift reports.
  • Managed crisis situations calmly under pressure, collaborating with team members


Customer Service Representative

Melbourne Convention and Exhibition Centre
02.2022 - 09.2022


  • Resolved customer complaints with empathy, managing lost property
  • Handled escalated calls and email inquiries efficiently and redirecting them.
  • Responded to customer requests for products, services, and company information.
  • co-ordinated and acted as primary point of contact for facilities activities such as cleaners, management, contractors.


Concierge

Alfred Hospital
07.2020 - 01.2022
  • provided services to visitors and contractors, includes check-in, access cards.
  • responded and redirected incoming calls ensuring clear communication and message accuracy.
  • provided administrative supports to various departments as required.


Team Member

Woolworths
04.2020 - 06.2020
  • Learned all required tasks quickly to maximize performance.

Team Member

IGA Grocery Store
02.2019 - 03.2020
  • Contributed to team success by completing jobs quickly and accurately.

Education

Accounting And Finance

Deakin University
Melbourne, VIC
11-2022

Skills

  • Proficient in MS office (outlook, word and excel)
  • Ability to communicate and present effectively
  • Emergency response
  • Maintaining friendly and positive attitude at all times
  • Highly motivated and passionate about work
  • Organization skills
  • Data entry
  • Record preparation
  • Telephone skills

Timeline

Receptionist

Belle Property
11.2024 - 01.2025

Control Room Operator

Melbourne Convention and Exhibition Centre
10.2022 - 10.2024

Customer Service Representative

Melbourne Convention and Exhibition Centre
02.2022 - 09.2022

Concierge

Alfred Hospital
07.2020 - 01.2022

Team Member

Woolworths
04.2020 - 06.2020

Team Member

IGA Grocery Store
02.2019 - 03.2020

Accounting And Finance

Deakin University

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