Hung Tran
Taree,NSW
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Focused and reliable bringing high enthusiasm and extensive knowledge of food safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for productive work.
Overview
1
1
year of professional experience
Work History
Restaurant Waiter
Personal Business
01.2023 - 08.2023
- Answered customers' questions, recommended items, and recorded order information.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Cultivated warm relationships with regular customers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Collaborated with kitchen staff to facilitate prompt and accurate food preparation.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Informed customers about daily and seasonal specials.
- Upsold appetizers, drinks and desserts to increase restaurant profits.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Trained new servers on restaurant policies and procedures.
Education
High School Diploma -
Chatham High School
Taree, NSWSkills
- Warm and Friendly
- Cool Under Pressure
- Safe Work Practices
- Safe Handling Standards
- Cooking Methods
- Customer Engagement
- Performance Strategies
- Preparing Guest Salads
Languages
Vietnamese
Native or Bilingual
English
Full Professional
Timeline
Restaurant Waiter
Personal Business
01.2023 - 08.2023
High School Diploma -
Chatham High School
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