Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Digital Content Intern, Impactful Stories
Swan Districs Footbal Club
Perth, WA
07.2024 - Current
Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
Sorted and organized files, spreadsheets, and reports.
Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Publisher
The West Australian
Perth
01.2024 - Current
Involved in the distribution and packaging of many articles, magazines and Newspapers
Was placed in a team environment where everyone was required to work collaboratively to meet certain deadlines and requirements
Harvest
Purser and Son
New Norcia, WA
11.2023 - Current
Communicated with co-workers and management to report challenges
Transported and loaded harvested items into delivery trucks
Telethon Volunteer Work (community Service)
Telethon Kids Institute
10.2020 - Current
Maintained clean facilities to better serve program needs
Exhibited excellent communications and customer service relations skills
Gained knowledge and experience working with children in educational setting
Accounting Assistant (work Experience)
Byfields
Perth
06.2023 - 06.2023
Was able to witness and trial a real 9-5 job
This benefited me as it allowed me to gain an understanding of real-life issues, how they are created and how they are resolved.
Scaffolding Labourer
Diamond Hire
Perth
12.2021 - 11.2022
Assembled, erected and dismantled scaffolding structures to meet project needs
Disassembled scaffolding and equipment when projects were completed or after each shift according to strict schedules
Worked in team focused environments to collaboratively complete projects on time and within budget
<ul><li>Design and develop impactful training materials to enhance sales performance and leadership capabilities across the Sales L&D Department.</li><li>Lead the redesign of the Best in Call Onboarding 90-Day Program to improve knowledge retention and reduce turnover—introducing a blended learning model with digital simulations, gamified assessments, and diverse practice methods (eLearning, roleplay, hot seats).</li><li>Develop simulations using Symtrain and design user training for performance coaching tools including Observe.AI and Salesforce Omni Supervisor as part of a new Leadership Development Program for Team Supervisors.</li><li>Collaborate cross-functionally with department leaders to inform training strategy and gather feedback for continuous improvement.</li><li>Create and manage a departmental newsletter to promote L&D initiatives, training opportunities, and team achievements.</li><li>Strengthen interdepartmental collaboration to unify training deliverables and reinforce a cohesive L&D voice.</li></ul> at National Debt Relief<ul><li>Design and develop impactful training materials to enhance sales performance and leadership capabilities across the Sales L&D Department.</li><li>Lead the redesign of the Best in Call Onboarding 90-Day Program to improve knowledge retention and reduce turnover—introducing a blended learning model with digital simulations, gamified assessments, and diverse practice methods (eLearning, roleplay, hot seats).</li><li>Develop simulations using Symtrain and design user training for performance coaching tools including Observe.AI and Salesforce Omni Supervisor as part of a new Leadership Development Program for Team Supervisors.</li><li>Collaborate cross-functionally with department leaders to inform training strategy and gather feedback for continuous improvement.</li><li>Create and manage a departmental newsletter to promote L&D initiatives, training opportunities, and team achievements.</li><li>Strengthen interdepartmental collaboration to unify training deliverables and reinforce a cohesive L&D voice.</li></ul> at National Debt Relief
Technical/Marketing Content Writer and Social Media Manager at Access Global GroupTechnical/Marketing Content Writer and Social Media Manager at Access Global Group