Hunter Munzberg
Adelaide,SA
Summary
Second-year psychology (Counselling and Interpersonal Skills) student passionate about providing guidance and support to people struggling with mental illness. A strong capacity for empathy, and an ability to identify and acknowledge social and cultural contexts that impact an individual. Comprehensive knowledge of psychological theories, practices and disorders through studying psychology at the University of South Australia, whilst also developing counselling-specific communication and interpersonal skills.
Proven team leader with a track record of enhancing customer satisfaction at Bunnings Warehouse through exceptional service and effective communication. Skilled in relationship building and team leadership, adept at quickly adapting to new challenges. Demonstrated ability to increase repeat business, showcasing strong interpersonal skills and a professional demeanour. Well-established in fast-paced and challenging environments. Eager to learn with an aptitude for applying new knowledge with skill and efficiency.
Overview
6
6
years of professional experience
Work History
Team Member
Bunnings Warehouse
11.2019 - Current
- Demonstrating strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Listening to team member and customer concerns empathetically.
- Successfully handled team stress while offering empathetic emotional support.
- Building rapport with brand representatives.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
- Utilized active listening skills to understand customer requirements and provided tailored product recommendations.
- Actively pursued opportunities for professional development and acquisition of new skills to better support customers, strengthen knowledge of products, and foster teamwork.
- Assisted in training new employees on store policies and procedures, contributing to a cohesive team environment.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Glassy
Alma Tavern
12.2018 - 01.2019
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Bachelor of Science - Psychology (Counselling And Interpersonal Skills)
University of South Australia
Adelaide, SA10.2026
High School Diploma -
Saint Ignatius' College
Athelstone, SA11.2018
Skills
- Patience and Empathy
- Professional Appearance
- Strong Communication and Interpersonal Skills
- Relationship Building
- Excellent Written and Verbal Communication
- Team Leadership
Accomplishments
- Selected for the Bunnings Warehouse Introduction to Leadership program in 2020.
- Selected and served as a safety improvement officer at Bunnings Warehouse.
- Expert in garden care and landscaping
- Multiple offers for promotions to supervisor
- Exceptional customer service awards
Additional Information
Recognitions : Participated in the "Push for better" challenge, raising $610 for mental health. Volunteering in Adelaide CBD, providing food for the homeless. Middle School Basketball MVP.
Interests : Basketball. Australian Rules Football. Reading and researching philosophy and psychology. Nutrition and weight training. Boxing training at Team Turner Boxing. Trail running. Music. Reading and listening to self help books.
Timeline
Team Member
Bunnings Warehouse
11.2019 - Current
Glassy
Alma Tavern
12.2018 - 01.2019
Bachelor of Science - Psychology (Counselling And Interpersonal Skills)
University of South Australia
High School Diploma -
Saint Ignatius' College
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