Summary
Overview
Work History
Education
Timeline
Generic

Hunter Ryan

Melbourne,VIC

Summary

I am a young professional who is adaptable, reliable, and detail oriented. Looking to further my career in the hospitality industry, whilst levering my skills to tremendous value to my employer.

Overview

4
4
years of professional experience

Work History

Apprenticeship

Melbourne Coffee Academy
04.2023 - 04.2023


  • Real time cafe experience ~ Serving customers in a fast paced cafe
  • Dialing in coffee machine and grinder ~ Equipment and Coffee Bar Maintenance
  • Working in a team efficiently and cohesively

Front Desk Agent

Calabogie Lodge Resort & Best Western Valemount
06.2022 - 09.2023
  • Collected room deposits, fees, and payments.
  • Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
  • Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
  • Resolved guest issues promptly.
  • Provide precise training to multiple front desk agents.

Public Area Cleaner/Maintenance Team Member

Calabogie Lodge Resort
04.2023 - 09.2023


  • Upheld visual appeal of outdoor patios through regular sweeping, raking leaves, pressure washing surfaces, and arranging furniture neatly.
  • Maintained multiple garden beds and pots around the resort.
  • Operated small machinery; Lawn mowers, weed whackers, Gators, and more.
  • Assisted maintenance team members with minor repairs or replacements tasks when required.

Groundskeeper

DragonFly Golf Links
04.2021 - 11.2021

Front Desk Agent

Best Western Plus Valemount
01.2022 - 05.2022
  • Checked in & checked out guests
  • Reserved rooms for clients using communication and software
  • Proficient using Excel, Word, Jonas Chorum, Runtriz, Ambiance, software to effectively schedule and maintain the hotel
  • Provided precise training to multiple front desk agents
  • Dealt with a variety of issues including but not limited to staff shortages, supply shortages, power outages, leaks, and irate customers
  • Experience with timeshare and owners yearly/monthly maintenance fees.

Head Groundskeeper

Hunter's Grass Cutting INC
05.2019 - 09.2020

Education

Certificate of Achievement - Barista

Melbourne Coffee Academy
Scoresby, VIC
04.2024

Certificate -

RSA
04.2024

WHMIS

ISAFE training

St. Joseph's High School
Renfrew, ON

Timeline

Apprenticeship

Melbourne Coffee Academy
04.2023 - 04.2023

Public Area Cleaner/Maintenance Team Member

Calabogie Lodge Resort
04.2023 - 09.2023

Front Desk Agent

Calabogie Lodge Resort & Best Western Valemount
06.2022 - 09.2023

Front Desk Agent

Best Western Plus Valemount
01.2022 - 05.2022

Groundskeeper

DragonFly Golf Links
04.2021 - 11.2021

Head Groundskeeper

Hunter's Grass Cutting INC
05.2019 - 09.2020

Certificate of Achievement - Barista

Melbourne Coffee Academy

Certificate -

RSA

WHMIS

ISAFE training

St. Joseph's High School

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Hunter Ryan