Hunter Trumble
Woroni (ANU Student Media)
Acton,Australia
6
years of professional experience
1
Certification
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Work History
Food and Beverage Attendant
2 Years 1 Month- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Maintained clean and organized dining areas for enjoyable guest experience.
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
- Resolved customer complaints promptly and professionally, turning potentially negative experiences into positive ones.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Contributed to team success by cross-training in multiple roles, fostering a collaborative work environment.
- Assisted with setup and breakdown of events, banquets and parties to comply with logistics.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Emptied trashcans and transported waste to collection areas.
Radio Host
2 Years 1 Month- Engaged listeners through social media platforms to increase station visibility.
- Produced creative radio segments focused on music, current events and lifestyle topics.
- Recorded high-quality interviews and audio clips for broadcast.
- Hosted music, news and entertainment segments for well-rounded radio shows.
- Operated studio sound boards, desks and playout software for slick, professional broadcasts.
- Conducted insightful interviews with guests, providing valuable information and entertainment to listeners.
- Established a loyal listener base through consistent delivery of informative and entertaining content on air.
- Adapted quickly to changing circumstances during live broadcasts, demonstrating professionalism and poise under pressure.
Delegate
- Increased networking opportunities with targeted outreach to potential partners and stakeholders.
- Enhanced delegate collaboration by providing effective communication in team-building activities.
- Established strong rapport with fellow delegates, promoting a positive working environment and increased collaboration.
- Used public gatherings, community events and direct relations to keep constituents happy and informed.
Landscape Laborer
5 Years 5 Months- Removed weeds, hazards, and debris from common pathways to improve usability
- Removed tree stumps, roots, and debris for cohesive landscape appearance
- Cut trees and shrubs to shape and maintain landscape
- Inspected gardens for pests, weeds, and diseases
- Landscaped yards by planting flowers, grass, trees, and bushes
- Edged and mowed lawns, flowerbeds, and landscape features
- Removed and disposed of plant debris from work sites to keep areas safe and well-organized
- Maintained gardening tools by replacing blades and fluids
- Utilized power tools and landscaping machines to maintain outdoor areas
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning
Specialist
6 Months- Enhanced team productivity by streamlining processes and implementing time-saving strategies
- Developed strong client relationships through consistent communication and attentive service
- Increased sales revenue with targeted marketing campaigns and strategic product positioning
- Reduced costs by identifying inefficiencies in operations and implementing cost-saving measures
- Led successful sales presentations to prospective clients, resulting in increased partnerships and collaboration opportunities
- Listened and responded to customer requests and forwarded necessary information to superiors
- Evaluated customer needs and feedback to drive product and service improvements, ensuring NPS score of 88/100
- Observed packing operations to verify conformance to specifications
Retail Sales Associate
2 Years 9 Months- Greeted customers and helped with product questions, selections and purchases
- Helped customers complete purchases, locate items and join reward programs
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers
- Maintained clean sales floor and straightened and faced merchandise
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products
- Organized store merchandise racks and displays to promote and maintain visually appealing environments
- Offered each customer top-notch, personal service to boost sales and customer satisfaction
- Answered questions about store policies and addressed customer concerns
- Used POS system to process sales, returns, online orders, and gift card activations
- Issued receipts and processed refunds, credits, or exchanges
- Balanced and organized cash register by handling cash, counting change, and storing coupons
- Informed customers of current store promotions (such as 9 donuts for $25 during 6-7 pm) to encourage additional sales purchases
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages
- Trained new associates on cash register operations, conducting customer transactions and balancing drawer
- Opened and closed store independently for manager and morning team
- Used consultative sales approach to understand customer needs and recommend relevant offerings
Education
Bachelor of International Relations
- 5.417 GPA
- Recipient of the Fenner Hall Head Collegiate Award 2023
- Member of Fenner Hall (2023-Present Day).
- Administrator/President of the Fenner Hall Spirit Club (2024-Present Day).
- President of the Fenner Hall Blood Donation Society (BloodSoc) (2024-Present Day).
- Member of ANU Labor Club (2023-Present Day).
- Member of ANU International Relations Society (2023-Present Day).
- Member of ANU Debating Society (2023-Present Day).
- Member of ANU CAPSS Student Society (College of Asia-Pacific and Social Sciences) (2023-Present Day).
High School Diploma
- Recipient of the Lasallian Award for 2022.
- Awarded Academic Excellence for 2020.
- Leader of the Lasallian Youth Leader program (2022).
- Debating Team Captain (2022).
- Tutor Group Captain for McCristal House (2022).
- Debating Team Member (2019-2022).
- Public Speaking Member (2017-2022).
- Member of the Lasallian Youth Leader program (2019-2022).
- Member of the St Bede's E-Leader program (2017-2022).
- Continuing education in Indonesian, Global Politics, and History.
Skills
Customer Service
Connectivity
Teamwork and Collaboration
Reliability and punctuality
Adaptability under pressure
Attention to detail
Leadership
Communication
Certification
- CPR/AED/First Aid - National CPR Foundation (Issued Mar 2023 - Expires Mar 2025)
- Responsible Service of Alcohol - CFT International RTO 21120 (Issued December 2022).
- Basic Food Handling - RSAs Online Now (Issued September 2020).
Languages
English
Native or Bilingual
Indonesian
Limited Working
Timeline
Food and Beverage Attendant
Mooseheads
08.2024 - CurrentRead More
Radio Host
Woroni (ANU Student Media)
08.2024 - CurrentRead More
Delegate
National Leadership Forum
08.2024 - 08.2024Read More
Specialist
Apple
08.2023 - 02.2024Read More
Retail Sales Associate
Goldeluck's
05.2020 - 02.2023Read More
Landscape Laborer
Designer Gardens
01.2019 - 06.2024Read More
Australian National University
Bachelor of International Relations
Read More
St Bede’s College
High School Diploma
Read More