Hunter Trumble
Acton,Australia
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Food and Beverage Attendant
Mooseheads
08.2024 - Current
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Maintained clean and organized dining areas for enjoyable guest experience.
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
- Resolved customer complaints promptly and professionally, turning potentially negative experiences into positive ones.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Contributed to team success by cross-training in multiple roles, fostering a collaborative work environment.
- Assisted with setup and breakdown of events, banquets and parties to comply with logistics.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Emptied trashcans and transported waste to collection areas.
Radio Host
Woroni (ANU Student Media)
08.2024 - Current
- Engaged listeners through social media platforms to increase station visibility.
- Produced creative radio segments focused on music, current events and lifestyle topics.
- Recorded high-quality interviews and audio clips for broadcast.
- Hosted music, news and entertainment segments for well-rounded radio shows.
- Operated studio sound boards, desks and playout software for slick, professional broadcasts.
- Conducted insightful interviews with guests, providing valuable information and entertainment to listeners.
- Established a loyal listener base through consistent delivery of informative and entertaining content on air.
- Adapted quickly to changing circumstances during live broadcasts, demonstrating professionalism and poise under pressure.
Delegate
National Leadership Forum
08.2024 - 08.2024
- Increased networking opportunities with targeted outreach to potential partners and stakeholders.
- Enhanced delegate collaboration by providing effective communication in team-building activities.
- Established strong rapport with fellow delegates, promoting a positive working environment and increased collaboration.
- Used public gatherings, community events and direct relations to keep constituents happy and informed.
Landscape Laborer
Designer Gardens
01.2019 - 06.2024
- Removed weeds, hazards, and debris from common pathways to improve usability
- Removed tree stumps, roots, and debris for cohesive landscape appearance
- Cut trees and shrubs to shape and maintain landscape
- Inspected gardens for pests, weeds, and diseases
- Landscaped yards by planting flowers, grass, trees, and bushes
- Edged and mowed lawns, flowerbeds, and landscape features
- Removed and disposed of plant debris from work sites to keep areas safe and well-organized
- Maintained gardening tools by replacing blades and fluids
- Utilized power tools and landscaping machines to maintain outdoor areas
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning
Specialist
Apple
08.2023 - 02.2024
- Enhanced team productivity by streamlining processes and implementing time-saving strategies
- Developed strong client relationships through consistent communication and attentive service
- Increased sales revenue with targeted marketing campaigns and strategic product positioning
- Reduced costs by identifying inefficiencies in operations and implementing cost-saving measures
- Led successful sales presentations to prospective clients, resulting in increased partnerships and collaboration opportunities
- Listened and responded to customer requests and forwarded necessary information to superiors
- Evaluated customer needs and feedback to drive product and service improvements, ensuring NPS score of 88/100
- Observed packing operations to verify conformance to specifications
Retail Sales Associate
Goldeluck's
05.2020 - 02.2023
- Greeted customers and helped with product questions, selections and purchases
- Helped customers complete purchases, locate items and join reward programs
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers
- Maintained clean sales floor and straightened and faced merchandise
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products
- Organized store merchandise racks and displays to promote and maintain visually appealing environments
- Offered each customer top-notch, personal service to boost sales and customer satisfaction
- Answered questions about store policies and addressed customer concerns
- Used POS system to process sales, returns, online orders, and gift card activations
- Issued receipts and processed refunds, credits, or exchanges
- Balanced and organized cash register by handling cash, counting change, and storing coupons
- Informed customers of current store promotions (such as 9 donuts for $25 during 6-7 pm) to encourage additional sales purchases
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages
- Trained new associates on cash register operations, conducting customer transactions and balancing drawer
- Opened and closed store independently for manager and morning team
- Used consultative sales approach to understand customer needs and recommend relevant offerings
Education
Bachelor of International Relations -
Australian National University
Canberra, ACT12.2025
High School Diploma -
St Bede’s College
Mentone VIC11.2023
Skills
- Customer Service
- Connectivity, Teamwork and Collaboration
- Reliability and punctuality
- Adaptability under pressure
- Attention to detail
- Leadership
- Communication
Certification
- CPR/AED/First Aid - National CPR Foundation (Issued Mar 2023 - Expires Mar 2025)
- Responsible Service of Alcohol - CFT International RTO 21120 (Issued December 2022).
- Basic Food Handling - RSAs Online Now (Issued September 2020).
Languages
English
Native or Bilingual
Indonesian
Limited Working
Timeline
Food and Beverage Attendant
Mooseheads
08.2024 - Current
Radio Host
Woroni (ANU Student Media)
08.2024 - Current
Delegate
National Leadership Forum
08.2024 - 08.2024
Specialist
Apple
08.2023 - 02.2024
Retail Sales Associate
Goldeluck's
05.2020 - 02.2023
Landscape Laborer
Designer Gardens
01.2019 - 06.2024
Bachelor of International Relations -
Australian National University
High School Diploma -
St Bede’s College
- CPR/AED/First Aid - National CPR Foundation (Issued Mar 2023 - Expires Mar 2025)
- Responsible Service of Alcohol - CFT International RTO 21120 (Issued December 2022).
- Basic Food Handling - RSAs Online Now (Issued September 2020).
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