Hunza Gul
Marsfield ,NSW
Summary
Experienced individual with a strong background in providing administrative support and exceptional patient care. Seeking a medical receptionist role to utilize skills in patient communication, appointment management, and familiarity with practice management software to enhance the efficiency and effectiveness of a medical office.
Overview
2
2
years of professional experience
Work History
Administrative Assistant
Atos Medical
04.2023 - Current
- Managed incoming communication, including emails and phone calls.
- Prepared and organized documents, reports, and presentations.
- Handled confidential information with discretion and professionalism.
- Maintained office files, both physical and digital, ensuring easy retrieval of information.
- Assisted with general office tasks such as filing, scanning, and data entry.
Dental Receptionist
Taylor Street Dental Associates
04.2022 - Current
- Welcomed and checked in patients warmly, ensuring a positive experience throughout their visit.
- Scheduled appointments, maintained the appointment records, and sent reminders to patients.
- Assisted dentists and hygienists during procedures, ensuring patient comfort.
- Educated patients on oral hygiene practices and post-treatment care.
- Managed patient records using D4W software, ensuring accuracy and compliance.
- Conducted follow-up calls to address patient concerns and gather feedback.
- Maintained cleanliness and organization of the reception area, sterilized instruments, and stocked supplies for efficient operations.
Medical Receptionist
Leading Medical Practice
04.2023 - 03.2024
- Managed appointment and EMR scheduling with Genie software, optimizing clinic schedules.
- Answered calls, scheduled appointments, and directed inquiries to appropriate staff.
- Prepared and maintained confidential patient records with accuracy.
- Responded promptly to emails, providing information and assistance.
- Supported front desk and clinic operations with administrative tasks like faxing and scanning.
Education
Bachelor of Medical Science - Human Biology
Macquarie University
Sydney, NSW06.2026
Skills
- Patient Care and Communication
- Practice Management Software (D4W, Genie, SalesForce, SAP)
- Appointment Scheduling
- Phone and Email etiquette
- Customer Service
- Administrative Support
- Microsoft Expertise
- Punctual and Reliable
Availability
Available Full-Time
Monday-Sunday 6:00 am - 9:00 pm
References
Available upon request.
Additional Information
Covid-19 Vaccinated
Timeline
Administrative Assistant
Atos Medical
04.2023 - Current
Medical Receptionist
Leading Medical Practice
04.2023 - 03.2024
Dental Receptionist
Taylor Street Dental Associates
04.2022 - Current
Bachelor of Medical Science - Human Biology
Macquarie University
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