Huong Le

• Organised leisure activities for clients in the community.
• Accompanied clients to medical appointments, shopping for groceries, coffee, and lunch.
• Assisted them with their daily needs, such as meal prep and home care tasks.
• Ensure patients feel comfortable at home, helping them to live as independently as possible.
• Assisted clients with personal care, such as showering and dressing.
• Provide assistance with administering medication based on the patient's treatment plan.
• Monitored client wellbeing and reported any changes or concerns to relevant staff members.
• Attended regular reviews of clients' care plans to ensure the best outcomes for each individual.
• Monitored client's health and safety and provided crisis intervention as needed.

• Maintained accurate records of client progress using company App and paper files in line with data protection regulations.
• Provide support that includes community access, in-home support, and skill building.
• Prepare meals following the schedule: lunch, dinner, and lunch box.
• Provide transport: go out, shopping, doctor appointment...

• Recruit students, both domestic and international, from onshore and offshore agents and personal networks.
• Maintain monthly KPI by liaising relationships with domestic and international education agents.
• Provide ongoing services and supports to the existing Agent network.
• Being a key contact point with potential students to support, collect documents, process the enrollment, and issue the Letter of Offer.
• Keep up-to-date sales activities and transaction records on internal channel, and report them to the Manager and Director.
• Work closely with the General Director and Marketing Manager to develop marketing strategies and advertising campaigns, marketing events, to promote ECA.
• Created marketing materials, such as brochures, flyers, and newsletters, to promote the school.
• Managed social media accounts and website content related to student recruitment initiatives.
• Assisted in the development of a comprehensive database system to track student recruitment activities.

My role was to support the Recruitment team and assist with large Career Events.

Marketing Assistant:

• Assist and support the Events Manager in setting up and organizing career events, which attracted around 400 people per event.
• Established logistics and planning, including agendas, run sheets, speech preparation, invitations, merchandise design and distribution, set up, and on-site management.
• Manage sign-up and subscription services at and after events.
• Utilized communication and administration skills to sustain positive relations with vendors.

HR Admin:

• Supported recruitment teams in screening and reviewing candidate applications based on selection criteria.
• Contact candidates via phone and email to clarify details and confirm job availability for open positions.
• Sourced candidate profiles from job boards and other media sources (LinkedIn, Career Builder etc.) And upload into ATS.
• Converted manual documentation (>100per day) into digital Application Tracking System (ATS).