NAMANPREET KAUR
Piara Waters,WA
Summary
Customer Service Supervisor with a talent for engaging customers and accurately handling transactions in fast-paced, high-volume environments. Known for working calmly and effectively under pressure, proactively addressing tense situations with diplomatic communication and high emotional intelligence. Also excels as a property inspector, meticulously inspecting properties to ensure quality and compliance.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Property Inspector
Excel Property Solutions
Perth, WA
03.2025 - Current
- Conducting routine rental inspections
- Using apps such as inspect express and property manager to conduct routine inspections
Customer Service Supervisor
Woolworths Supermarket
Harrisdale, WA
09.2021 - Current
- Addressed escalated customer complaints and implemented solutions to restore satisfaction.
- Handled external inquiries during peak periods to reduce wait times and maximize customer satisfaction.
- Connected with prospective, new, and established customers to assess and determine individual needs.
- Supervised staff and provided assistance to meet department and organizational goals.
Customer Service Supervisor
Woolworths Supermarket
Mirrabooka, WA
06.2018 - 09.2021
- Addressed escalated customer complaints and implemented solutions to restore satisfaction.
- Handled external inquiries during peak periods to reduce wait times and maximize customer satisfaction.
- Connected with prospective, new, and established customers to assess and determine individual needs.
- Supervised staff and provided assistance to meet department and organizational goals.
Education
Bachelor of Construction Management And Property - Construction Management, Property
University of New South Wales
Sydney, NSWBachelor of Biomedical Science - Humanities in Health And Medicine, Women’s Health
University of Western Australia
Perth, WA12.2024
Certificate IV - Real Estate Practice
Entry Education
Online 11.2024
Skills
- Organizational Skills
- Customer Service
- Adaptability and Flexibility
- Professionalism
Certification
DMIRS registration number is RR84604
Timeline
Property Inspector
Excel Property Solutions
03.2025 - Current
Customer Service Supervisor
Woolworths Supermarket
09.2021 - Current
Customer Service Supervisor
Woolworths Supermarket
06.2018 - 09.2021
Bachelor of Construction Management And Property - Construction Management, Property
University of New South Wales
Bachelor of Biomedical Science - Humanities in Health And Medicine, Women’s Health
University of Western Australia
Certificate IV - Real Estate Practice
Entry Education