Husnain Anjum
Adelaide,SA
Summary
Dedicated and reliable professional with 2 years experience at B&E Foods providing help desk support and administrative assistance. Skilled in troubleshooting IT issues, creating invoices using Excel, coordinating delivery runs, and supporting daily office operations. Known for strong problem-solving abilities, attention to detail, and teamwork in fast-paced environments.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
Work History
Help Desk Support Specialist
B&E Foods
Adelaide, SA
08.2023 - 07.2025
- Collaborated with team members to improve support processes and workflows.
- Resolved customer complaints by identifying problems, determining causes, selecting solutions, and implementing corrective actions.
- Responded to customer inquiries via phone, email, or chat support.
- Created and processed customer invoices, ensuring accuracy and timely delivery for B&E Foods clients.
- Maintained accurate records of technical issues, invoice transactions, and customer communications.
Invoice Clerk
pepe logistics
Adelaide, SA
12.2022 - 07.2023
- Maintained organized records of financial transactions and invoice documentation.
- Coordinated with suppliers to resolve invoice discrepancies and payment issues.
- Processed incoming invoices for accuracy and compliance with company policies.
- Created new customer accounts in accounting software system according to established procedures.
Education
Bachelor of Information Technology - Cyber Security
Torrens University
Adelaide, SA 09.2022 - 08.2025
Skills
- Invoice processing
- Customer account management
- Technical issue resolution
- Customer relationship management
- Data entry accuracy
- Problem identification
- Team collaboration
- Billing and invoicing
- Time management abilities
- Payment authorization
References
References available upon request.
Timeline
Help Desk Support Specialist
B&E Foods
08.2023 - 07.2025
Invoice Clerk
pepe logistics
12.2022 - 07.2023
Bachelor of Information Technology - Cyber Security
Torrens University
09.2022 - 08.2025