Sara Almowasfi
Sydney,NSW
Summary
Friendly and reliable customer service professional seeking to build a career in a school-based library role. Experienced in assisting users, answering enquiries, and supporting daily library operations in busy environments. Strong communication and organisational skills, with the ability to support students and staff. Fluent in Arabic and English, with a genuine interest in supporting learning and reading in a school setting.
Overview
8
8
years of professional experience
Work History
Salesperson
Captain Phones
Sydney, NSW
03.2024 - Current
- Customer service & sales support
- Mobile phones, plans & accessories knowledge
- Point of Sale (POS) systems & cash handling
- Upselling & cross-selling
- Handling customer enquiries & complaints
- Stock control & basic inventory management
- Communication & interpersonal skills
- Time management & organisation
- Teamwork in a retail environment
- Problem solving & basic troubleshooting
Data Entry Administrator
Chicoo Iraq
Iraq, Baghdad
10.2017 - 03.2022
- Entered and maintained accurate data records in company databases.
- Performed quality checks to ensure data integrity and completeness.
- Managed confidential information with discretion and accuracy.
- Assisted in compiling reports and organizing digital files.
- Provided administrative support, including document handling and filing
Education
Certificate - Academic English Course
American University In Baghdad
Iraq, Baghdad06-2023
Bachelor - Bachelor of Computer Science
Dijlas University
Baghdad06-2019
Skills
- Customer service
- Point of sale systems
- Upselling techniques
- Stock control
- Data entry accuracy
- Effective communication
- Administrative support
REFERENCES
Captain Phones
Plumpton Market Place
Sam Salwan
M: 0422 042 294
Timeline
Salesperson
Captain Phones
03.2024 - Current
Data Entry Administrator
Chicoo Iraq
10.2017 - 03.2022
Certificate - Academic English Course
American University In Baghdad
Bachelor - Bachelor of Computer Science
Dijlas University